Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6
(1,804 Reviews)
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product.
(
1,669 out of
1,787)
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
5
This is great
on November 26, 2015
Posted by: Josyshell503
from Nashville, TN
Expertise:Intermediate
So far it's a great product and features. I love it.
Pros: Inexpensive, Realistic color, Bright display, Lightweight, easy to use
Cons: battery charge run out quickly
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy S4 Repackaged - but worse
on December 18, 2015
Posted by: rivey
from Bel Air, MD 21015, USA
Expertise:Expert
I'm really disappointed with my new Galaxy S6. 1) it's too much like the S4 and there is no innovation built in, the only real difference is that it's larger and more difficult to use. 2) in terms of use, you made it more difficult to open tabs in the browser and to manage bookmarks and pages. Why? What were you thinking to make it more difficult to use your browser in this device? 3) the keyboard is not sensitive to touch at all and I find myself pressing harder and double and triple pressing a letter/number in the QWERTY keyboard in order to send simple messages...again, what happened? I didn't have this problem in my S4. Did you rush through the beta testing? 4) you made it more difficult to manage the dialing feature, meaning that when I push the phone button to make a call I should be able to get to the key pad first, but instead it takes me to recent calls and I have to push some obscure button at the bottom right side of the screen to access my keypad.
Overall, among the many other complaints I have with this phone, I've been a very loyal Samsung user for something like 8 years. My next phone will not be a sumsung. I really don't want to go to an iPhone but more and more it seems like my only other option. I don't want a giant phone that I can't put in my pocket and I don't like any other product you are making. Please please please, beta test your products and reach out to your users, don't save money on doing research. That's where your bread and butter is on getting things right.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, no innovation, poor sensitivity on keyboard, more difficult to find options
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 25, 2015
Posted by: Twobigbuck
from Virginia
Expertise:Intermediate
Better than IPhone made. If you own an iPhone I would highly recommend switching
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on January 6, 2016
Posted by: Nanny2
Expertise:Beginner
Love this phone. Best part is it connects to my WiFi at home and I have service. Also has a great camera. I am able to access so many apps. I just love my Samsung S6.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone has easy screen management and operation
on February 8, 2016
Posted by: msherrie
Expertise:Intermediate
the one thing i would change is in the messages, that it would show if there is something locked for that person
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Astoundingly sleek and phenomenally capable
on June 5, 2016
Posted by: EagleSteve
from Dallas, TX, USA
Expertise:Intermediate
I have owned this device for a year. I knew I could trust Samsung after owning my previous Samsung device for three quality years. You can't imagine how pleased I am to get multiple years of service from good, durable, capable products such as these offered by Samsung. After hearing so many people complain about competitor products, I knew Samsung had to be the Flagship. Now, after four years, I am a dedicated, die-hard believer in Samsung. You can't go wrong with their products. I know my next product will be Samsung, probably their Galaxy line in another year or so. I am also looking into their tablets, seriously thinking of getting one.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S6
on June 5, 2016
Posted by: EriktheBlonde
from Tucson az
Expertise:Intermediate
My galaxy S6 is by far the best phone I have ever had. I'm always finding new apps and new ways that my "phone" can help me. I use my phone for selling on line and I've never had a problem ever while using my S6. Going from web sites to email to my account it all works seamlessly and fast. I also love the camera for taking pictures of my family. I get the best shots. Thank you samsung.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, lots of apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really like my Galaxy S6
on June 29, 2016
Posted by: Quality4Me
from La Crosse, WI, USA
Expertise:Intermediate
The Galaxy S6 is easy to use. I really like the fingerprint feature for password protection. Very slim and light and has all the features I need.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US