Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6 out of 5
4.6
(1,804 Reviews)
Open Ratings Snapshot
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product. 
(
1,669 out of 1,787
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
4 out of 5
4
i have never had a problem with this phone.
on February 11, 2017
Posted by: PJjr1
The Galaxy s6 has delivered on everything it was advertised it could do! I use this phone for my job and I am on it many hours during the day.
Pros: Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung S6
on February 12, 2017
Posted by: Meg5
from Pennsylvania, USA
Expertise:Expert
I just had bought the phone no longer than 6 months ago and it started saying battery temperature too low to charge.
Pros: Bright display, Realistic color, Durable, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on February 13, 2017
Posted by: Mrupp
from Bennington, NE 68007, USA
Expertise:Intermediate
Pros:Great Camera
Looks good
Fast
Reliable
Long battery life
Cons:
Cartoony OS
Fragile
Slow (at times)
I received the Samsung Galaxy S6 for christmas in December 2015 and have had it for over a year now. The phone I have is in sapphire black and has sixty-four gigabytes of storage. Samsung has done a great job of listening to the consumers and using that information to create an amazing phone. The TouchWiz operating system is easy to use and incredibly smooth. The phone is sleek and (for better or worse) thin.
The setup was simple and quick, taking me about 5 minutes to get the phone up and running. One thing i noticed immediately was that the phone was packed to the brim with bloatware. While this has an easy solution I still found it incredibly irritating and was not at all happy about it. The operating system (TouchWiz OS) is smooth and easy to pick up for someone who is using Samsung for the first time. The user interface is a bit “cartoony” which can be annoying for someone who wants a more professional look but this can be easily fixed by downloading a theme from the store. The main reason that I wanted this phone was the camera Right out of the box (In auto mode) the camera was decent but with a little adjustment with the full manual controls the camera can capture amazing photos and even rivals a dslr.
The Samsung Galaxy S6 is overall great phone. Of course, like all things this phone does have its problems the interface doesn’t look the best, and it can be a little finicky at times. But if you compare those with all the great things it comes out to be a great phone. If you’re looking for a good phone but can’t quite afford the newest flagship models this phone is definitely the phone for you.
Pros: Bright display, great camera
Cons: fragile
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy s6
on March 2, 2017
Posted by: AnotherOldMan
from Shreveport, LA, USA
Expertise:Intermediate
computing power is very good
simple to use
design is great
battery life is not so great, okay as long as you use it for just normal calls. some apps use the battery too fast. I recommend the wireless charger and just lay it on it when you would just normally set your phone down.
The phone tends to heat up with large Bluetooth transfers while on the wireless charger.
But the phone is amazing still.
I recommend this phone.
Pros: Bright display, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Phone EVER
on March 8, 2017
Posted by: Ppat
from Winchester, TN 37398, USA
Expertise:Intermediate
im tickeled to death, very happy with this samsung. great job
Pros: Durable
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Lost features when I upgraded phone
on March 17, 2017
Posted by: bboop787
I would have never purchased this phone had I known before being offered this phone that it has an internal battery and you can not add memory.
My S4 was a lot better phone.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Updates
on March 20, 2017
Posted by: WandaLPN
from York, PA, USA
Expertise:Intermediate
When the phone updates if does it automatically. The last time it updated it wiped out all my pictures, messages, memos. It changed my screen saver and all my settings. It installed many things that I absolutely do not want. The phone was fine until the latest update. I cannot afford a new one but as soon as I can I will be going back to I-Phone
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations, automatic updates messed up the phone
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The smart, smart phone
on March 23, 2017
Posted by: Pinksupermom
from Buffalo
Expertise:Intermediate
The phone is sleek, gold rone is very stylish. Also, it has many features and is easy to use and navigate thru the phone. I like that apps are not limited and constantly updated with new and approved apps. Only thing I would improve is the camera.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers, easy to use
Cons: not durable, camera can be improved
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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