Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6 out of 5
4.6
(1,804 Reviews)
Open Ratings Snapshot
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product. 
(
1,669 out of 1,787
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
4 out of 5
4
revised review
on April 27, 2015
Posted by: bbrown29073
from Lexington, SC, USA
Expertise:Intermediate
I originally panned the use of the wireless charger, complaining about the frequency of beeps /bings. Today, i used a genuine samsung wireless charger and WOW, what a difference! Great! Dont buy a knockoff!
Pros: Built-in speakers, Bright display, big screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone, ok battery.
on April 27, 2015
Posted by: papajorgio
from Fullerton, CA, USA
Expertise:Intermediate
The Galaxy S6 is a great smartphone that has all the latest and greatest features. Having such a brilliant screen comes with a drawback. The battery isn't lasting as long as I would like. I will eventually find an external powerbank that features Quick Charge 2.0 and make it a staple in my everyday pack.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my S6
on April 28, 2015
Posted by: klfitz
from Williamsport, PA, USA
Expertise:Intermediate
Almost everything is great about this phone! The camera is wicked good,the apps are abundant,but the battery runs down way to fast.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, camera
Cons: battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Performance
on April 28, 2015
Posted by: frosty0987
from Kansas, USA
the camera is great and the phone is super fast! i did have a problem with the s6 eating up my data but i fixed it by turning it off. from the iPhone 5c to a galaxy s6 there is a huge difference 10/10 would by again
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nitpicks aside, you need this phone
on April 28, 2015
Posted by: NickingNinaj
from Reno, NV, USA
Expertise:Expert
The Samsung Galaxy S6 is as close to the perfect smartphone as a consumer can get. There are a few caveats here, but they certainly don't detract from the overall package. In fact, I'll start with the negatives, many of which are truly nitpicks. Let's start with the button arrangement; I don't really care either way for software or hardware navigation buttons, but every other Android device, hardware or software has the nav key arrangement as "BACK," "HOME," and "RECENTS." Samsung has "BACK" and "RECENTS" switched for some reason. The user will certainly get used to it, but there is a learning curve, and when you handle another persons non Samsung device, you will fumble a bit with the discrepancy. Also, I'm personally not a fan of brand logos on the front of a device, but that's a niggle. Other than these small issues, every other complaint sort of falls in the middle. The software experience is by no means bad, but I really wish Samsung would use a software skin closer to stock Android. Or basically, I wish it WAS stock Android, except for places where it actually mattered. What I mean is, I like that the camera software is proprietary to make the best of the devices incredible camera. I like the extra options for screen modes. But why spend the extra money and work on a separate dialer, calendar, calculator, etc. when Google already has a superior version baked into Android? Not to mention the icons for Samsung's apps look like something from a flip phone.
LUCKILY custom launchers and icon packs take care of a lot of this, and many of Google's apps are available in the Play Store. And that's not to say that Samsung's Touchwiz hasn't been toned down. As someone that has used stock Android Lollipop extensively, this version of Touchwiz isn't far off, and that's a great thing. I just wish they could tone it down even more. Google already makes the software, Samsung just needs to focus on a few proprietary apps and the amazing hardware they put out.
And they do put out some insanely amazing hardware. This phone is gorgeous. Simple as that. It sits in the hand nicely, feels premium and will catch the passerby's eye. The aluminum and glass construction is sturdy and attractive. The camera software is intuitive and helps the incredible camera included (front and back) take amazing pictures. The screen is out of this world. Better than any display I've ever seen. Set this bad boy on whatever mode suits you, I personally like the Basic mode for its true to life colors, but the other modes look amazing too, if a tad saturated. The speaker is clear and loud, I notice things in the apps I use that I've never heard before. While the battery life is middling, the fast charging feature is great. Like, I couldn't live without it after this. The fingerprint sensor basically negates a lockscreen in its accuracy. Simply put, this phone is a pleasure to use. Even with the nitpicks I do have, I would have to reccomend this phone. If you don't pick this, you're missing out on a very premium experience.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Saavy with attitude!
on April 28, 2015
Posted by: sportysmart
from vernon,ct.
Expertise:Intermediate
It's a new adventure in technology! I love the sleek design!!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone ever
on April 28, 2015
Posted by: ExWindowsPhoneOwner
from New York
Expertise:Expert
I previously owned a Samsung Windows Mobile and an HTC Windows Phone. My wife loved her Note 4 over her iPhone, and now I know why. This is the best smartphone available, both hardware and software!
Pros: Bright display, Durable, Realistic color, Lightweight, fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on April 28, 2015
Posted by: ITPro2002
from Yonkers, NY, USA
Expertise:Intermediate
I am a big fan of Samsung product. The design of this phone looks phenomenon
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: i didn't find any yet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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