Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6 out of 5
4.6
(1,804 Reviews)
Open Ratings Snapshot
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product. 
(
1,669 out of 1,787
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
5 out of 5
5
Excellent phone
on December 14, 2015
Posted by: azbsell
from Phoenix, AZ
Expertise:Expert
This is the best cell phone I have owned in 10 years. It is packed full of features and functionality and is blazing fast even with all the apps I have loaded up on it.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on December 14, 2015
Posted by: Boogy1992
from Butlet, Ohio
I love galaxy phones. I had the s3, s4mini, the s5 and now the s6. I like them alot it has gone a long way. The screen is great size. Not too big or too small. The milk music app is awesome. Honestly better than pandora. The camera isn't too bad either. Taking a selfie is cool just by putting your finger in the HR sensor. Also double tapping the home button is a quick way to get the camera up even of the phone is locked. I also like the finger print used to unlock the phone. The speaker is very loud which i love. I can work with my music on loud and still be able to hear well. Major upgrade from the S5. The only problem I have with galaxy's are the charge ports do not last very long. And my phone ends up breaking.
Pros: Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung
on December 14, 2015
Posted by: llgolds
Expertise:Beginner
This is my first Samsung phone and I am very happy with it over my previous phone. The features are easier to use, the camera is much clearer and the menus are nicer to navigate.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent upgrade!
on December 14, 2015
Posted by: Devildogg1775
from Dublin, Virginia
Expertise:Intermediate
Feels great in the hand and has awesome clarity. Videos look great from Netflix to YouTube are almost as good as my tv. The apps pull up fast and handles multiple functions at the same time with Lil to no problems. Battery life is not as strong as my s4 was. The obsidian finish from best buy looks great but the camera angles it just enough to slide across all but the flattest surfaces. Other than that I love my new phone. Once again Samsung hits a homerun.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, micro sd card slot, awesome sound
Cons: battery life, camera protrudes causing phone not to sit flat.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hate this phone
on December 14, 2015
Posted by: dwwwwwwwwwwwww
Wish I had my old III back....................................................
Cons: Too big, Did not meet expectations, too heavy, bad sound quality, not user friendly, can't send text pics while on the phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
galaxy s6 simple to use yet does it all
on December 14, 2015
Posted by: Ralphhimself
from Hammond, WI
Expertise:Intermediate
I absolutely love my s6. Prior to this phone I had the galaxy s4 which was another great phone but this one is far superior.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The Phone Looks Great
on December 14, 2015
Posted by: Vedoe
from Alabama
Expertise:Intermediate
The phone looks great but the battery performace sucks and the lack of adding storage is in my opinion a bad idea. The screen looks amazing and the phone is faster than my old S3 but i do miss being able to change the battey and add storage.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, permant battery, no sd slot
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on December 14, 2015
Posted by: MayoL
from Oregon
Expertise:Intermediate
Tons of cool stuff and interface is great, I definitely recommend it to everyone!
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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