Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
5
EXCELLENT ALL THE WAY
on April 16, 2016
Posted by: lahoriyacoder
This customer did not provide a text review.
What's great about it: Very interactive. Excellent UI. Help section is awesome
What's not so great: had to pay extra for State return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience overall
on April 16, 2016
Posted by: frrcubed2
This is my second review. I gave an excellent, 5 star rating, after preparing and efiling my federal return. Due to special circumstances with my state returns, I must submit them by mail. But when I went back to do this, I could now find them. I am using the desktop software. When I sought assistance through the help center, I only found instructions for the online program. I spent at least 20 minutes, until I accidentally found my way there. This MUST be made clearer.
Otherwise, I had an excellent experience with Turbo Tax. Of course, I have been an accountant, so I am biased.
What's great about it: Great
What's not so great: I was told I could not e-file my state returns and then could not find how to print them.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 16, 2016
Posted by: Douginkeller
Just gets better every year with simple step-by-step instructions which maximize my return.
What's great about it: 8th year in a row I've used Turbo Tax
What's not so great: NA
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
e-file state return
on April 16, 2016
Posted by: lonniea61
good program for doing taxes, but has e-file problems.
What's great about it: excelent program everthing covered
What's not so great: Icould not find a way to e-file state and payfor it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always a few issues
on April 16, 2016
Posted by: WilsonP
Looses track of some answers when you go back to clean up rental property and charitable donation information. Get tired of checking the same boxes over and over. For options trading it doesn't seem to handle everything all the time and for sales of small, left stocks from dividends it also has problems. K-1 can be tricky to get right as well even when entering exactly as on the form it assumes some lines should have information that are blank on the K-1.
What's great about it: Does well with a very complex return
What's not so great: Has problems with some investments even when autodownloaded
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on April 16, 2016
Posted by: Nels1234
I love using Turbo Tax! It pretty much does all the work for you! I am hoping its accurate and giving me the best options for tax returns. But it saves me a lot of time and stress
What's great about it: Quick and Simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relied on for Decades
on April 16, 2016
Posted by: JennaWA
I've relied on TurboTax since it's earliest days, and it just keeps making it easier for me to file my taxes. I love that it guides me through everything, with questions that help me understand whether I need to concern myself with a given area or move on. I can't imagine filing my taxes the old fashioned way, but I'm just a middle class parent and homeowner, I don't need to be paying an accountant either. TurboTax is a wonderful solution for me!
P.S. I nearly said perfect, but I'm sure the Intuit folks can find a way to make it even better that I haven't thought of yet. It wouldn't be the first time!
What's great about it: Easy, keeps me from missing things and making mistakes.
What's not so great: None that I know of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on April 16, 2016
Posted by: Greg444
Seems like your program always has trouble handling what should be a straight forward tax situation that millions Americans have- Company Stock Purchase Plans.
I buy "PREMIER" because it advertises "Employee Stock Plans" on the cover, but I always wind up digging through help screens and IRS publications to figure out what I pay you to do, step me through it. In this case, an NSO plan exercise of options that my employer reported on my W2, but the 1099-B question session should have picked that up.
Also- that state efile charge alway feels like a dig, especially after all the hours I spent figuring out the W2/1099-B double-charge. There was a major $ difference for me, so I dug until I found it, but I would bet that there will be 1000s of Turbo Tax users this year who exercise smaller options same day sales that overpay taxes because they don't notice the double-charge.
What's great about it: Like the guided tour.
What's not so great: Always have trouble with your stock portion of income, and e-file state charge sneak attack.
Written by a customer while visiting turbotax.intuit.com