Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(11,998 Reviews)
Open Ratings Snapshot
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
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Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
4 out of 5
4
Easy Way To Go
on April 6, 2016
Posted by: FlanmanFLA
This customer did not provide a text review.
What's great about it: Logical order/sequence of filing process
What's not so great: occaissional slightly annoying stoppage to re-connect
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Europe Home Owners
on April 6, 2016
Posted by: EarMode
It would have been nice if a foreign tax calculator was included while adding foreign taxes.
What's great about it: Easy E-filing
What's not so great: Foriegn Currency Conversion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on April 6, 2016
Posted by: joec32926
turbo tax is much better than using hr block tax software. the step by step questions are much more concise and understandable. had no difficulty with doing taxes this year.
What's great about it: following step by step guide makes it easy
What's not so great: asked questions about florida tax return when we don't have any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Turbotax
on April 6, 2016
Posted by: Southernbybirth
I have used Turbotax with zero problems for as long as I can remember. Sure beats using an accountant or the old fashioned paper process. I'm retired now so my return is much less complicated than when I was working and my wife had her own business. Having Turbotax walk me through the process is pain free and the compilation of all the "background data" for future use is very helpful.
What's great about it: Simple to follow instructions, ease of filing by email
What's not so great: I would like a better way to see the actual return while in the midst of filling it out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
NO AUDIT DEFENSE
on April 6, 2016
Posted by: BALDLEGAL
PROGRAM FAILS AFTER AUDIT DEFENSE INFORMATION SCREEN APPEARS. CLICKING CONTINUE DOES NTO WORK. TRIED GOING TO FINAL PAYMENT SCREEN WHERE AUDIT DEFENSE IS OFFERED AGAIN BUT SAME FAILURE OCCURS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Tremendously Top-notch Terrific!
on April 6, 2016
Posted by: KandB138
Another year of taxes completed. Another year of TurboTax working great. Thank you TurboTax!
I liked that TurboTax intuitively answered my questions as I was doing my taxes. For example: "Yes you have this form. No you do not need it here. But you will use it when you get to this (specific) part of your taxes. "
One (of two) confusing sentence: "Do you qualify as a retiree or surviving spouse who moved back to the U.S." This could be read as: Do you qualify as a retiree? Do you qualify as a surviving spouse who moved back to the U.S? But it was meant to read as: Do you qualify as a retiree who moved back to the U.S.? Do you qualify as a surviving spouse who moved back to the U.S.? Fortunately the next section explained it thoroughly.
Each year, TurboTax just gets better and better! Your employees should be so proud!
What's great about it: Easy to use, tax explanantions were excellent, makes taxes much less complicated
What's not so great: On (only) two occasions, sentence wording was confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
What Greatness!
on April 6, 2016
Posted by: Birn
I really don't know why everyone in America is not using this software. It is so easy to use, and even if you get hung-up, the Support is absolutely fantastic! I couldn't get through a very unusual property Loss situation, even after using the 'Community responses' or 'the 'On-Line' help, Turbo Tax provided a personal contact who guided me right through! I'm so thrilled that this was so easy, especially with the support provided "at no extra cost!"
Thank you
What's great about it: So easy to use, even I can do it. If you make an obvious mistake, it usually catches it and questions you to review!
What's not so great: Got stuck on a very unusual situation and unable to resove...Through online & Direct contact number, it got corrected!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Bam....done!
on April 6, 2016
Posted by: Ransack
Great program and made doing something I hate at least easy.
What's great about it: Easy to use
What's not so great: fix my errors was a little vague
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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