Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
3
"Reset Password" Infinite Loop
on March 28, 2016
Posted by: JimTheFrazzled
The software goes into a "Reset Password" infinite loop when you try to pay using a credit card if you do not have access to a cell phone. TurboTax should specify that you need to type your cell phone number (not just your phone number) for account verification. What a huge pain.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax time
on March 28, 2016
Posted by: mbil
No one likes to be nickle and dimed . Stop with the state e-file fees.
What's great about it: if you can read English you can do taxes
What's not so great: extra fee for state e-file
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 28, 2016
Posted by: Raven007
I use this program because it works for me.
What's great about it: Step by step worked for me
What's not so great: Saw some strange things in my health insurance page
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 28, 2016
Posted by: EdJackson
This customer did not provide a text review.
What's great about it: Easy to use, thorough, able to go between forms and questions.
What's not so great: Would like to see free state tax filing included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on March 28, 2016
Posted by: ChengMD
I have used TurboTax for 25 years now. I feel it does a good job and gives one an easy method of filing each year. Yes, I have been audited several times during these 25 years. They just wanted to see supporting documents for the forms I filed, no extra taxes due or penalties.. Just that would make me recommend TurboTax to anyone.
What's great about it: Seems to cover all aspects needed for filing my taxes
What's not so great: Some of the forms that are printed out did not seem to reflect my present tax conditions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on March 28, 2016
Posted by: EJPMorgan
Since my tax situation hasn't changed much over the last few years, importing from the prior year really helps a lot.
In case there were new law changes that radically changed, I always read the prompts for each section to be sure that they do or do not apply to me this year.
What's great about it: Easy walk-through with good explanation windows
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax file with turbotax
on March 28, 2016
Posted by: waltft1
This customer did not provide a text review.
What's great about it: saves me time
What's not so great: asks too many questions with no bearing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2015 Return
on March 28, 2016
Posted by: GeorgePMurphy
8/10. Worksheets should feed back into forms. TT should be able to clean up issues with worksheets; for example, the health care summary checks each individual box when the option to check the whole year is available. Still, overall a very good product.
The survey constraints are annoying!
What's great about it: Has almost everything you need transfers from previous years.
What's not so great: TT Help community not always correct. Some errors on worksheets that seem to be generally known (based on TT Help Chat)
Written by a customer while visiting turbotax.intuit.com