Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
5
2015 Federal & State Taxes
on March 21, 2016
Posted by: TimBuck
Turbo tax program is easy to use and offers step by step instructions on all applicable tax situations. I am a repeat user and have always found it simple and accurate to import information from partner financial institutions. I've always bought the top line software whether I really needed it or not and have had great success for year preparing and filing my Federal and state taxes.
What's great about it: Very easy to follow along with Turbo tax prompts and information is checked against prior year turbo tax information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I've used Turbo Tax for 9 yrs
on March 21, 2016
Posted by: everte
I never had any major issue using TurboTax.
What's not so great: More explanation on large items sale tax would of been more helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some Improvements to consider
on March 21, 2016
Posted by: Usersince1996
As a turbo-tax user since 1996 it is obvious that I like your product overall. However, as I was entering my itemized deductions there was no change in the owe/refund display. When I started the display showed a $127.00 refund. This display never changed over the course of the data entry. When I finished my health insurance data an update of the display occurred showing a large tax payment was due. I know this is psychological and what I owed was expected but immediate updates showing a larger and larger refund helps sooth the process that is totally undercut by Obamacare costs ( missed the subsidy by about $2000.00 and therefore owed what I had received in subsidy. My bad). Also, when I first used turbo tax there was a voice that helped guide you through the process automatically. I liked that but you removed that about the year 2000 or so. Misery loves company especially when doing taxes.
What's great about it: Very good question asking system
What's not so great: No immediate tax owe/refund calculations as data is entered
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Steady support over the years
on March 21, 2016
Posted by: OldguyTTuser
I have been using Turbo Tax for at least 20 years. Somehow each year it gets better at helping to get answers to those obscure questions that always seem to come up. This year is no exception. Even as my tax return gets more complicated, the program seems to keep things simple. I won't say I look forward to doing my taxes, but with Turbo Tax, at least I don't dread it so much.
What's great about it: Dependable preparation with free filing
What's not so great: K-1s always seem to be a challenge
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 21, 2016
Posted by: Jimmy4
This customer did not provide a text review.
What's great about it: Continous process
What's not so great: Didn't let me delete a self-employment that I discontinued two years ago
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good experience
on March 21, 2016
Posted by: FreddyS
it had some issues updating using windows 10 but eventually did the update. I almost erased and re-entered the program.
What's great about it: once was able to update all was fine.
What's not so great: update issues w/Windows 10
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Duplicate downloads for Investment Income
on March 21, 2016
Posted by: Noncikname
When downloading from Fidelity where we have both individual and joint accounts the income from the joint accounts is downloaded for both my wife and myself resulting in duplicate reporting and over statement of income. If I am not careful to go back and delete this income for my wife I pay taxes twice for the same income. I don't know whether this is a TurboTax or Fidelity issue.
What's great about it: Downloading investment income makes short work of filing taxes.
What's not so great: Duplicate of downloads for joint accounts is confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done... Easy Peasy. Fed plus 2 states..
on March 21, 2016
Posted by: About2Retire
I've been using TurboTax for a number of years now and no matter how complicated my tax return gets, they make it easy and stress free. I love it!
What's great about it: Comprehensive guidance
What's not so great: Nothing I can think of.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com