Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
5
customer service
on March 17, 2016
Posted by: oldplebian
phone help was great - cleared up my personal identification conflict with filing identification so that return could be processed.
What's great about it: great service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy!!!
on March 17, 2016
Posted by: abelladonus
With TurboTax's help, I didn't owe nearly as much as I did at first. It helped me get all the credits I could!
What's great about it: Quick and Easy
What's not so great: I owed money!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A bit clunky at times
on March 17, 2016
Posted by: Blackbull
We love this program and use it every year. If we could've worked out the CA kink, it would've been even better.
What's great about it: Easy to use for the direct questions, simple and convenient.
What's not so great: Program automatically added CA to my daughter's return, even though she did need to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2016
Posted by: breh4372
My only problem was at end trying to pay for the Audit protection.
Got all tangled up with ID & PW to use credit card. Took me an hour to get it done.
Got all tangled up with ID & PW to use credit card. Took me an hour to get it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extra help really appreciated
on March 17, 2016
Posted by: gt488
Really appreciated the ease of finding how to enter corrected cost basis for ESPP according to the new reporting rules brokers are using.
What's great about it: stock/espp/rsu section very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
super easy!
on March 17, 2016
Posted by: Zambo5
Very easy to use. Fill in the blank type form.
What's great about it: easy self explanitory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Mailing Instructions
on March 17, 2016
Posted by: rmls1234
Everything went pretty smoothly but at the end of the day, there is no mailing instructions for the Federal only the State. Very upsetting.
What's great about it: Easy to use
What's not so great: No where to send Return!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cannot E-file return for my deceased father
on March 17, 2016
Posted by: volun
Overall I was pleased with TurboTax Premier however my time was wasted and I was stressed when the Federal e-file I submitted for my deceased father was rejected. I went back into the return to "correct the pin error" and resubmitted it only to have it rejected again. After the second rejection I submitted a question regarding this and found that federal returns for deceased individuals cannot be e-filed and must be submitted by mail which is what I surmised after I was notified of the second rejection of my e-file. Had this been noted in the notes during the actual process of preparing the return I would have saved time and stress and could have mailed the return on the day it was completed.
Written by a customer while visiting turbotax.intuit.com