Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
3
Just as expected, just average
on March 12, 2016
Posted by: Marsch2
I switched from HRBlock to TurboTax this year in order to get the ability to automatically electronically download tax info from my brokerage accounts. It worked beautifully for that. But TurboTax could have but didn't pull in all of last year's tax info from last year's HRBlock forms.
The Premier version seemed weak on help for Sch C Business expenses.
I could have saved money on MN state tax penalty by going to paper forms and mailing it in, but decide to pay the penalty and stay with electronic filing. I don't know if that is a short coming of TurboTax or problem with MN.
The Premier version seemed weak on help for Sch C Business expenses.
I could have saved money on MN state tax penalty by going to paper forms and mailing it in, but decide to pay the penalty and stay with electronic filing. I don't know if that is a short coming of TurboTax or problem with MN.
What's great about it: Automatically connected to and downloaded brokerage account info
What's not so great: Did not do everything possible to avoid State tax penalty
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
On Par with My Tax Preparer
on March 12, 2016
Posted by: Formaggio
After adding all the charges, I only save a little money from having my tax preparer complete my taxes, plus she does all the work.
What's great about it: Easy
What's not so great: Fees
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2015 - ALMOST 5 STARS
on March 12, 2016
Posted by: EdOnPrudence
After sailing thru my federal return like always, this year I was confronted with an odd error check result on my RI State return relating to some obscure form RI-1040H. No explanation as to what this form is, or why it thinks I needed to resolve radio-button entries ON the non-existent form. Searching HELP returned another RI resident asking the identical question, TWO MONTHS ago, with NO answer. I simply joy-clicked what I hope were innocuous responses to clear the error check to allow e-filing. This is doubly frustrating as my state return is always a simple matter of answering NO to virtually every prompted Q&A screen, so I have no clue what prompted the system to throw this error. I expected better error correction from Intuit for silly issues such as this, especially this late in the tax filing season. Consequently this rating is only FOUR STARS.
What's great about it: Overall this is the same solid product I've used for MANY years
What's not so great: One unresolved hiccup on my RI Tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Much easier than the old way with paper
on March 12, 2016
Posted by: PilchuckGuy
The very best reason to use TurboTax is it eliminates the need to wade through rules, mystifying jargon, and various other complexities. Just enter the data they ask for, make a few choices, and that's it.
The downside of that is that only totals are shown, so as I look back at my printouts of prior years returns I don't know how I arrived at the numbers I entered, which I always did when I used the paper forms. All I know is the result, not how I got there. I wish there were a way to print out all the numbers I entered, not just the result.
One change is badly needed in the Charitable Contribution section. With monetary donations it has the option of entering multiple donations of varying amounts with me just providing the total. Smart. However, with miles driven for charitable purposes it foolishly assumes every trip is the same length, and asks how many such trips there were. The reality is that the charitable driving most of us do includes trips of widely varying lengths. There is no option comparable to the monetary donation which allows me simply to enter the total number of miles. As a result, I must factor the total into a standard trip length and a specific number of those imaginary trips so the TurboTax program can multiply them to provide me with the total I already had. Stupid. TurboTax should (similar to monetary donations) provide the option of having multiple trips of varying lengths, and me simply entering the total.
The final review alerted me to a problem with a 1099-R I had entered earlier. However, I had entered two 1099-R forms from the same institution, one mine and one hers, so did not know which one had the problem. A way is needed to identify that document (is it mine or hers), or an option to go directly to that particular document, where I could see whose it is. This time, all I could do is review both documents several times until at last I noticed something in one of them that could be the problem.
I have no idea where the data I enter ends up on the forms. In other works, it lacks correlation with IRS forms. I know where in TurboTax I entered it, but not where it ends up in the final documents I submitted then printed out.
What's great about it: Walked me through the process, including all options. Mostly understandable. Did not require technical knowledge.
What's not so great: Some explanations not clear. Data entered doesn't always relate to specific places on forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very clear and helpful
on March 12, 2016
Posted by: AEP40502
Turbotax is fairly easy to use and leads you step by step through the process. I have used it for several years now.
Recommend improving the ability to enter numerous stock sales. Right now you have to request additional inputs sections one at a time. It would be helpful to be able to add 10 or 15 sections at one time.
What's great about it: clear directions
What's not so great: Difficult to enter numerous stock sales.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY! Easy! Easy!
on March 12, 2016
Posted by: thardin
All I had to do in preparation was to have my 2015 information in order and enter it as the questions were asked. Easy as falling off the proverbeal log. Thanks for leading and helping me.
What's great about it: A 5th Grader could follow the instructions.
What's not so great: None
Pros: I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 12, 2016
Posted by: cw49
Product was fine but I am not in the practice of giving reviews
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done with ease!
on March 12, 2016
Posted by: MsShawn
This is my 4th year using TUrbotax and once again it did not disappoint. I love the product because it is thorough and so easy to use. I can do my taxes in a few hours and save a ton of money. Thanks for the updates and making doing my taxes a stress free exercise!
What's great about it: Thorough, Questions are clear and easy to understand, inexpensive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com