Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Average customer rating
4.4
(11,998 Reviews)
Rating breakdown 11,998 reviews
5 Stars
7,181
4 Stars
3,350
3 Stars
903
2 Stars
342
1 Star
222
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows, Mac OS
Customer Rating
5
Amazing!
on February 24, 2016
Posted by: Excelon
The software was amazing, I had a TON of tax documents! I got married this year, and my wife returned to work from school as well as rolled over 4 previous IRA accounts, the amount of tax paperwork we had was insane however TurboTax made it simple to enter and get the maximum refund possible! What a great piece of software! Thanks TurboTax!
What's great about it: SUPER SIMPLE INTERFACE
What's not so great: I have a lot of tax documents...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sale of Home not in main line of interview.
on February 24, 2016
Posted by: RetiredGuy4ever
Should be a question on both the Fed and State asking if primary home sold during tax year. You can ultimately get info on the Fed after searching Other Income.
The Pa. State is totally absent on this subject - even when searching Help. Since Pa Schedule 19 (Sale of Principal Residence) must be completed Turbo Tax State is completely useless.
What's great about it: Fed thorough, easy to use, State (Pa.) anemic.
What's not so great: Sale of Home obscure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful But Missing Some Features
on February 24, 2016
Posted by: dboeger1
I have had nothing but great experiences uses TurboTax in prior years. It pays for itself easily by optimizing my refund in ways I would never think to do myself. However, this is the first year where I've run into some troubles, admittedly because of a more complicated tax situation. I was married overseas to my foreign spouse last year, and she is in the process of immigrating to the USA. In the end, TurboTax surprised me with how well it handled many of the details of our taxes. It was getting there that was tricky. It wasn't easy to find answers to a lot of the questions I had. I was originally going to file as married filing separately, but I couldn't for the life of me figure out how to account for California's community property laws in that case. I then found online that I could file as married filing jointly, which ended up being better in terms of total refund, but there were several points in TurboTax's interviews where I couldn't tell if it was asking about me or my foreign spouse, especially for the state return. Also, I had to make quite a few corrections after the Smart Check found errors which seemed to me like they could have easily been better automated. The software also kind of gives up when it comes to filing Form W-7 with the Austin office, or preparing an FBAR for foreign accounts, and so on. It just tells you where to go to figure out what to do. Again, I understand and accept that my taxes this year are definitely more complicated than in the past, but I would think having a foreign spouse wouldn't be so exceedingly rare that it wouldn't be made easy. I would really like to see future versions of the program handle some more of these cases. However, I don't want to sound too harsh on it, because besides these interesting issues I came across, the program was fantastic. It got me a nice big refund just like every other year, and as long and frustrating as it was figuring out how to file jointly with my wife, it would have been worse without the guidance from TurboTax.
What's great about it: easy and comprehensive
What's not so great: still confusing for immigrating spouse
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 24, 2016
Posted by: JD1064
Been using Turbo Tax for more than 30 years and have never had a problem. Even with more technical tax situations, the program seems to have the answers. I will continue using Turbo Tax into the foreseeable future.
What's great about it: Easy / Step by Step
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal user
on February 24, 2016
Posted by: Dennis3840
This customer did not provide a text review.
What's great about it: walks you through everything needed
What's not so great: Wish it saved a copy on the Intuit site as well once finished in case my computer breaks down and I need it later.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on February 24, 2016
Posted by: Bubbaprezpfl
I've used TTax for ~20 years. It has never failed me.
What's great about it: Intuitive
What's not so great: Printing out final version is too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Minor problems with state forms
on February 24, 2016
Posted by: Heinrich36
I've used Turbo Tax for many years (except for 2014), and converting info from the federal joint return to the Iowa separate-returns-on-one-form often results in errors which the program will not allow one to override. For example, the total of our health insurance costs are listed as my expense and not listed separately as they should have been. Also one of the 1099MISC joint income items was not divided equally as it should have been. The two errors tended to cancel, so I did not try to start over, but it did cost me a few bucks on the refund.
What's great about it: Easy to efile both federal and two state returns
What's not so great: Errors on one of the state returns
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of 2015 Tax Prep
on February 24, 2016
Posted by: WLB69
Product is easy to use (some confusion w/obtainlng e-file pin)
Tech support was great..very helpful, provided great customer service
What's great about it: Most importantly, Intuit provides phone support (real live english speaking tech people) during return prep
What's not so great: did not have any this year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com