Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
stress free taxes
on February 8, 2016
Posted by: jojo38
I had many W-2s and it only took about 25 min. to file. I had to go back and put some more info in and it was very easy to find the right spot, add and submit. Thank you!!
What's great about it: easy to go back and fix things
What's not so great: could have done it for me?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
complete my 2015 taxes
on February 8, 2016
Posted by: kindblde56
First time I did my own taxes. It was a bit difficult but I feel confident I did everything according to IRS guidelines.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My assessment of Turbo Tax
on February 8, 2016
Posted by: Larry123454321
I find Turbotax incredibly reliable and user friendly. It is prompts for the sought information and the 'help' screens are thorough and complete.
What's great about it: Very user friendly, the software prompts for the sought input incredibly well.
What's not so great: None noted
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Hassle Refund
on February 8, 2016
Posted by: Therooster
I am so grateful for the invention of Turbo Tax!! It is a hassle free method to complete your return. I used to work on my taxes for weeks when I used the manual method, no it is a whiz!! Thanks Turbo!! Love you!!
What's great about it: I enjoy the Turbo taking me through step by step, which eliminates stress.s
What's not so great: I have no complaints with Turbo.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First time I have had trouble.
on February 8, 2016
Posted by: durhamgrandma
My returns have been rejected twice.
Let's hope the third time is the charm.
Let's hope the third time is the charm.
What's great about it: Great guides
What's not so great: did not transfer information from previous year's return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience this year
on February 8, 2016
Posted by: insuranceman86
Last year there were some disappointing changes to the program. This year was probably the most joyful and satisfying experience than any other year in using Turbo Tax. Thank you!!!
What's great about it: Things seemed to have gone a lot smoother this year
What's not so great: None this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 8, 2016
Posted by: chrmahoney
Overall, I rate Turbo Tax a 9 out of 10
What's great about it: Easy
What's not so great: Need a magnifying glass to read help boxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good
on February 8, 2016
Posted by: Soopy
I am a little frustrated this year and I have been using TurboTax for the past two years. The information regarding the 1099-S forms are not very clear at all. There needs to be a chat conversation going to get these questions answered right away. Yes, there are similar situations but there was nothing like my situation that compared to many answers from other people and I find that very very frustrating.
What's great about it: Easy to follow
What's not so great: To many additional fees
Written by a customer while visiting turbotax.intuit.com