Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
4 out of 5
4
Retired, need guidance on Retirement investmets.
on July 23, 2016
Posted by: THigh
Used Turbo Tax for the past 5 or 6 years.
What's great about it: great Tax guidance
What's not so great: need guidance on Retirement investmets.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Most Excellent
on July 23, 2016
Posted by: NowaTaxPro
I had a great experience with this product! I really feel like a did a great job on my taxes and saved money while doing it. I'm very impressed.
What's great about it: Loved all the deductions it walks you through
What's not so great: Would like a phone number to contact support for specific questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes yes, taxing no!
on July 24, 2016
Posted by: 10plusyrs
Running a business is tough enough, so when it comes to tax season and you begin your return it is nice to see your savings or your ability to lessen the taxable amount as you work on your return- turbo is easy and I fully trust the program to get my biggest savings.
What's great about it: drop down menus to explain the situation
What's not so great: a few questions could have greater clarity
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Frustrating again!
on July 25, 2016
Posted by: Lxhappns
I've used Turbo Tax now for a number of years and each year, this being the worst it seems, I had to review again and redo a number of categories and entries. In addition, much was not transfered from '14 to my '15 tax forms. Not sure what happened, perhaps because this year seemed to be in a different format than my previous TT DVD's. Was 1012 hours preparing my return and then I had to go back and recheck almost all the forms and found blank and incorrect entries. Took twice as long to check than to do the actual return the first time! Rats!
What's great about it: Was structured and readily cross-checkable
What's not so great: Certain items weren't recoreded or had to be entered several times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simplified!
on July 27, 2016
Posted by: JurboJohn
Confused working with OLD computer and systems. Thought I had lost my former year for auto-transfer and was freaking out. Customer care helped me untangle the various terms....on line, versus desktop. etc. Found what I needed to restart.
What's great about it: Good support for not-so-savvy user
Pros: I bought or sold investments, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fantastic Refund!
on July 27, 2016
Posted by: txlady03
I have used TurboTax for years. I love your product. This year is even easier to use. All the suggestions to get the most refund possible is fantastic! The deduction finder is very helpful. I will use your product in the future.
What's great about it: Gives you the most refund possible!
What's not so great: skipping back to a specific topic is challenging.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2015 Tax Preparation with TurboTax
on July 28, 2016
Posted by: DennisMinAZ
I'd like to have more explanation and pros/cons for addressing K-1 losses, amortization of those losses, and Carry-Forward losses to subsequent tax years.
What's great about it: Excellent product that walks me through each portion of my tax reporting to IRS and AZ.
What's not so great: K-1 Losses, Amortization, Carry-Forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank goodness for TURBOTAX!
on July 28, 2016
Posted by: LaloLand
This customer did not provide a text review.
What's great about it: over all very easy to understand and use
What's not so great: difficult to find specific items to add or amend at the end
Written by a customer while visiting turbotax.intuit.com
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