Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
2
Disappointed
on April 22, 2016
Posted by: Petefrustratedl
Payment for efiling was totally a waist of time. I spent over 20 minutes trying to obtain passwords, etc. I just printed and will mail them in.
Save everyone a lot of time and just tell them to print and mail them in.
Save everyone a lot of time and just tell them to print and mail them in.
What's great about it: walked me through the process
What's not so great: I couldn't auto load last years taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting There - Not Quite Half the Fun
on April 23, 2016
Posted by: SpartyHoo
We had to upgrade to Home & Business product again this year; we missed out on the "consolation refund" for last year's upgrade because it expired before our extension did.
I appreciate the thoroughness of the step-by-step system because of the complexity of our taxes now. I used to do them on a spreadsheet in parallel to TT but have given up on even trying that now with self-employment in the picture. Now it's either TurboTax or a service, and I plan to stick with TT.
They have made navigating the system very easy. I had to go back and forth numerous times to double-check obscure bits of data, and getting to where I needed to go without screwing up the return was always a welcome relief. Tax time is nerve-wracking to begin with, and TT does make it easier. I wish I could remember what I could not find in the help system ... but I think I have repressed it.
Very good product overall.
What's great about it: Thorough system, accurate calculations, clear instructions for the most part
What's not so great: Could not find answers to a few questions, either on the blog or in the help screens - wish I could remember them
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Comments
on April 23, 2016
Posted by: JimsReview
Couldn't find Virginia political contribution credit--didn't ask the question.
What's great about it: easy!
What's not so great: See below
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost Fun to Prepare Taxes
on April 23, 2016
Posted by: Prstn25
I've used TurboTax for over ten years. As one who waits until the last minute to file, it is a great tool for addressing all areas of tax preparation. The updated application and interface make it easy to use.
What's great about it: Quick and easy way to move through the process of filing your taxes.
What's not so great: If you address an issue while working in another part of the application, it is difficult to get back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Counselor
on April 23, 2016
Posted by: jacquiene
Planning on using Turbo tax next year.
What's great about it: excellent services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2015 tax program review
on April 24, 2016
Posted by: toaderov
Everything is great, EXCEPT, I would think that the leader in the accounting industry would have figured out how to get two of their best selling programs to work together.
What's great about it: great functionality
What's not so great: can't import info from Intuit Quickbooks Pro
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not notified that tax payment was rejected!
on April 24, 2016
Posted by: glenalgo
I filed federal and state return and received "return accepted" notice on Turbo Tax for status. But little did I know that my tax payment had been rejected by my bank until I received a letter a week later from IRS. Why didn't Turbo tax notify me?? I c checked my e-payment and sent payment again before due date of return.
What's not so great: Tax return accepted but no notice from Turbo Tax that payment was rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review of 2015 turbo tax
on April 24, 2016
Posted by: wjerbis
Pretty much covered everything to get a deduction from. Some things were more detailed than others. We have and breed show dogs and have a LOT of "Cost of Goods" deductions, but there was not a category to put the expenses in. So we had to lump them all together under Misc business expenses. I couldn't find where the Schedule E deductions were supposed to be placed, so we were unable to claim them.. Last year the Sch E was there!
What's great about it: Pretty much covered everything to get a deduction from
What's not so great: Didn't have a section to claim Schedule E deductions
Written by a customer while visiting turbotax.intuit.com