Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
Easy to Use
on April 18, 2016
Posted by: AAron93
I liked using TurboTax, just wished I would've had to pay less. ;'(
What's great about it: Easy, Simple explainations
What's not so great: some confussing steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax crashed when transmitting returns
on April 18, 2016
Posted by: tom0550
When I did the tax return for my father-in-law who had a lot of capital gains because of a fund he had which bought and sold very small amounts of shares it took a lot of pages to complete the capital gains portion. I imported the file from the investment firm but hundreds of the records did not have the "wash sale" marked and I had to do these one by one for several hours. When I went to transmit the return it ran for a long time then crashed. I tried this a couple of times and it kept failing during the transmit. Then it told me that a return with that SSN had been filed already even though TurboTax says it has not been efiled yet. So I am not sure what the real status of my father-in-laws return is.
What's great about it: fairly easy to use
What's not so great: crashed when transmitting return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply the Best
on April 18, 2016
Posted by: CindyLouWho300
I've been using Turbo Tax for the past 15 years and love the product overall. I like that they check as I'm going along and give me options, e.g., showing me how doing something different like opening or depositing into an IRA will save me money. They even have a calculator that lets you try different amounts and see the difference it will make in the bottom line. Turbo Tax answers all my questions and makes tax time easy! Thanks Turbo Tax!
What's great about it: Love how TT always gives me the option to "go back" if I mess up something.
What's not so great: Little confusing on the business portion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 18, 2016
Posted by: Mistycake
This customer did not provide a text review.
What's great about it: once you have your information it is easy to enter.
What's not so great: Paying taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 18, 2016
Posted by: BHLANCER
Easy to use. My wife's former company merged (fled the country to avoid taxes) and as a result we had to deal with capital gains taxes. A bit tedious, but managed to get through it and get all the information entered. A good learning experience.
What's great about it: Everything...very straightforward. Helpful hints and helpful FAQs
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Superb Precision Tool
on April 18, 2016
Posted by: Hndyman
I found TurboTax very easy to fallow as it guide you step by step throughout the completion of your return. Clearly explains every term simple to understand
What's great about it: Program makes it very easy to navegate through each step
What's not so great: Users Should no have to pay additional fees for deducting filling charges from your return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 18, 2016
Posted by: woolspinner
We have used Turbo Tax every year for over ten years. It is consistently easy to navigate, yet you can jump around and go to different sections when you need to. It is easy to find explanations for sections that might be new to you.
What's great about it: step by step, easy to follow
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
bad start, good finish
on April 18, 2016
Posted by: GeorgeSmiley
I purchased the product (Home & Business) at a big box store; a few weeks ago I entered basic personal information, but today (tax day), on startup it asked if I wanted to check for updates. Of course I did - but the program couldn't extract the new information. Worse yet, the only option it gave me was to wait and try updating later (I couldn't go to forms, etc.). In other words, it was frozen. I called customer support, spoke to a helpful fellow named Jonathan and all turned out well. But it seems this is a known defect with Mac computers as they try to work with the CD from the box stores - so why sell them there in the first place? Turbo's Jonathan saved the day; I thank him, and so should they.
What's great about it: careful customer support
What's not so great: defective out of the box
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com