Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5 out of 5
5
Helpful and Consice
on April 18, 2016
Posted by: Ladytl
Helpful software, user friendly
What's great about it: General Ease of Use
What's not so great: None to report
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2015
on April 18, 2016
Posted by: Grammydeer
from Stockton, CA
This customer did not provide a text review.
What's great about it: Easy to use
What's not so great: Missing some features of previous years
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product.
on April 18, 2016
Posted by: ChrisTTax
TurboTax has always worked for me. Easy to jump from guided, to self-guided to forms. Filing taxes is never fun but at least TT makes it efficient.
ItsDeductible could use some work. The search does not always find items. Sometimes you must search for the category to find an item. For instance, to find "suitcase" or "briefcase" or "luggage" you must search for "case" under Luggage, Backpacks & Cases.
What's great about it: Easy to jump from interview to forms
What's not so great: ItsDeductible could use some work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Totally do-able
on April 18, 2016
Posted by: gingerooni
Love this program, I use it every year. The only thing I'd change is the interview style has crossed over into too long.
What's great about it: Easy to use on most items, lots of option spots where you can click in to see more info
What's not so great: A little too much repeating/stopping/starting. Things like a whole page devoted to "OK--let's get you a great refund!"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
saved me $
on April 18, 2016
Posted by: fggfggfgfg
Its simple to use and up to date on tax laws
What's great about it: deductions were great
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love this program
on April 18, 2016
Posted by: susanbcmc
I love it for the all the work it does, and history it tracks, but I don't like that with each chapter (1 of 10, 7 of 10), it doesn't return to the next chapter. I have to scroll down each time. Not a big deal, but should be easy to fix.
What's great about it: Consistent, current and helpful
What's not so great: Doesn't return to the exact category when you click continue
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 18, 2016
Posted by: pureprairiesd19
State return wouldn't move passed an imaginary business. Tried everything I could think of to eliminate the non-business entry it was looking for. I finally typed in "computer glitch) and "0" income. hope this doesn't kick my return out.
What's great about it: easy to use and make changes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
California HSA Employee Contribution Deduction
on April 18, 2016
Posted by: JasperReed
Going through California HSA deductions, it tells me that W2 box 12 has code W which means employer contribution (even though I contributed 80% of it with pre-tax money). It says the amount is added back in as taxable income. Why is my portion taxed? i thought it was not supposed to be.
What's great about it: None
What's not so great: Does not make sense
Written by a customer while visiting turbotax.intuit.com
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