Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
Turbo Tax Home & Business
on February 3, 2016
Posted by: Suz0722
First year with my own business and Turbo Tax walked me through all areas. Helped me itemize expenses easily.
What's great about it: Very detail walk through for home business which I was unfamiliar with, Feel confident it thought of all expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2nd & Possible LAST Use of TurboTax
on February 4, 2016
Posted by: TruReview
My SS# was stolen last year. (Only after filing last year's taxes did I find out that someone had fraudulently filed a return with my SS#.) My life was turned upside down & the IRS gave me a unique PIN to be used for this year. With the amount of required questions that need to be answered in TurboTax, whether for personal information or tax related questions, A QUESTION ASKING IF YOU HAVE BEEN A VICTIM OF TAX RELATED IDENTITY THEFT SHOULD BE MANDATORY. We finished almost every question this year, all the way til the very end of the File tab, just waiting for it, and never saw a question asking for my special IRS pin number. To our good fortune, we went back through & found where it was hiding. Thankfully we did not submit our return without it, otherwise it would have been kicked back by the IRS. What a terrible mess that would have been! With the amount of identity theft, A QUESTION LIKE THIS NEEDS TO BE A REQUIREMENT. We may not use TurboTax next year bec of this glaring omission. If you've ever experienced tax fraud, you know what I mean. Considering the amount of questions that I had to answer, even as a returning user, I just couldn't believe a simple yes/no question like this didn't exist. If yes, then it goes to a series of simple questions. If the answer is no, no harm done to the user (you just move on with the next question). BUT, not submitting the unique (and required) PIN given to you by the IRS for when you file, could have been a really terrible thing. Please (please!) rethink this.
What's not so great: Victim of ID Theft should be MANDATORY question, like the many other questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made small business return Easy
on February 4, 2016
Posted by: Soggymoo
I've been going to a local tax service, last year I had to tell the agent that he was not including certain items. I finally decided to do taxes myself. Glad I did, i could go back and review and double check my status.
What's great about it: Asked all the right questions and more.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great!
on February 4, 2016
Posted by: NumberNut
Great product! On-line help for your questions. Easy to use.
What's great about it: Excellent help on-line
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My review of Turbo TAX software
on February 4, 2016
Posted by: MoAidi
I have been using Turbo TAX for the past 10 years and I love it. It saves me money and time and I learned a lot about TAX systems
What's great about it: fast and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastest return yet!
on February 4, 2016
Posted by: Silkie7357
TurboTax once again did a great job of filing my taxes by early February so I can get my refunds quicker! Having Quicken helps, too.
What's great about it: Found all my deductions
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy for 20 years
on February 4, 2016
Posted by: MtnDriver
I have been using Turbo Tax since 1995 so obviously you know I like it. Its very easy to use and educates you along the way if you choose to learn more (hit learn more key). If not just answer the questions. Super Easy
What's great about it: Easy to use
What's not so great: You have to pay a little for it:)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Why did you change?
on February 4, 2016
Posted by: MikeWar
I used to always buy Turbotax Deluxe in order to handle my personal taxes including schedule K-1 income from S-Corp and my investment income. Last year I had to buy TurboTax Home and Business in order to do the same things. It adds a lot of extra questions that don't relate to me. I still don't like it this year. I don't see why you needed to change the versions. Just made it more complicated. I may need to look into using other tax software now.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com