Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5 out of 5
5
2015 Tax Return
on April 13, 2016
Posted by: mlparr47
Thank you Turbo-Tax
What's great about it: I have used TurboTax for years and really think it is great. Very easy to use and file returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy!!!
on April 13, 2016
Posted by: mx808
This customer did not provide a text review.
What's great about it: Fast and easy
What's not so great: can get confusing when business involved
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Methodical, clearly-worded, rational and intuitive
on April 13, 2016
Posted by: TimFichtner
Methodical, clearly-worded, rational and intuitive
What's great about it: Methodical, clearly-worded, rational and intuitive
What's not so great: none whatsoever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to Complete
on April 13, 2016
Posted by: shangralaw
Overall I love Turbotax and have been using it for several years. I love how it automatically imports data from the previous year for you (if you keep using TurboTax). Most special issues we have are easily handled by Turbotax. The only problem was that it didn't make it easy to find where to enter our assigned IP number (due to fraudulent activity the prior year) - who knew it wouldn't be at the end when you enter the e-filing pin number!! Fortunately I googled it before I submitted it electronically (it is an option in the personal information section).
What's great about it: clear questions and places to enter information
What's not so great: not clear where to enter IP number from IRS
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax Works for Me!
on April 13, 2016
Posted by: Deldock
I am not experienced with tax preparation, but for more than 10 years, I have used Turbo Tax effectively. I am very pleased with the independence that I get from preparing my own income taxes. Thank you.
What's great about it: Easy to use; ask questions that helps!
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Guided Aspects Have Room for Improvement
on April 13, 2016
Posted by: AUniqueString
When needing to make a change, it was difficult to go to the part of the "guided" interaction. It didn't remember all checkboxes, etc. so also can't just click through to get to the desired part. (E.g., try to determine how much to put into Traditional vs Roth IRA and then go back and enter actuals.) Also wasn't very friendly about e-filing the Federal and mailing the State, perhaps to generate more $ via e-file fees.
What's great about it: Performs calculations automatically
What's not so great: Difficult to navigate; Pushes using e-file for state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
boo owe money
on April 13, 2016
Posted by: dllee834
This customer did not provide a text review.
What's great about it: pretty clean this year
What's not so great: always changing the views each years make it confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Another Satisfying Year
on April 13, 2016
Posted by: LeeInVA
Want more control over your taxes? TurboTax offers that. Because no one will try to make sure you receive all that you're legally due as well as you will. I've used this product for 15 years, and every year, I return.
What's great about it: Total control
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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