Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
4 out of 5
4
on April 13, 2016
Posted by: mememe57
Program hung when I went to efile, had to reboot laptop.
I forgot my account password and was sent to a wrong support tel number.
Tried to pay without account and it wouldn't take my AM EXP card. Finally took a Visa card
This is the first year I've had such problems after many years of using TT.
What's great about it: overall great
What's not so great: some hangs at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
What about form ssa1099 never shows up
on April 13, 2016
Posted by: CarlosCespedes
poor the part of SSA1099 form never is displayed
What's not so great: ssa1099 must be easier for retired people in ss
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
easy
on April 13, 2016
Posted by: kram55
I would not use any other program.
What's great about it: Easy to use and helpful as you progress
What's not so great: A little hard to move around, but gets better each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
One More Year With Turbo Tax
on April 13, 2016
Posted by: Rorouse
Simple and quick program - reloads from prior year and that cuts time and errors.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Works great...multiple years now!
on April 13, 2016
Posted by: davidladue
TurboTax works great. Read other reviews and haven't had any of the negative experiences other people claim they have experienced. Have used TurboTax for multiple years now (don't remember how many...certainly more than 5 years) without any problems. Very efficient way to do your taxes especially for those who own a business and have business expenses to claim. Find the accuracy check to be very valuable every year. Helps ensure a sense of confidence. Highly recommend TurboTax to anybody who wants to save money and maximize their return.
What's great about it: Easy to use, very efficient, accuracy check helpful
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy Return
on April 13, 2016
Posted by: Clover65
I love Turbo Tax. I was nervous at first to do my own returns, but turbo tax made it easy and stress free. It asked all the right questions and walks you through your return step by step. I especially liked the new IRA calculator this year, because it showed me how changing my contribution level affected my return instantly.
What's great about it: User friendly
What's not so great: hidden calculations done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I Love You
on April 13, 2016
Posted by: mikeyhelikesit
Turbo-tax is very easy to use. customer support is awesome.
What's great about it: Ease of use and Customer Support
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasey
on April 13, 2016
Posted by: IdahoJo1997
Been using Turbo Tax for many years and have always been satisfied with the format, ease, and plain language. I would like to add that FYI when you go to the accountant you do all the preliminary work and bring a compiled list of everything you need to complete- duh, and then you pay for having that info you did placed on a format for filing. Disclaimer: If you are a multi-millionaire with complex stocks, bonds etc businesses. you more then likely may want to use an accountant.
What's great about it: Ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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