Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
3
Good for fed, not for state (CO)
on April 11, 2016
Posted by: Joe8753
About our tenth year of using TurboTax with some potential audit flags (sole proprietorship, home business). Good guidance on completing taxes, and have not been audited, so good. Lack of detail for some aspects of Colorado taxes, particularly income exemption for inherited pensions and IRAs -- hardly any guidance in TurboTax, need to go to Colorado Dept of Revenue web site.
What's great about it: Lots of detailed aid for Sched C, home business
What's not so great: Missing needed details for Colorado inherited pensions, IRAs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good overall, key functionalities disfunction
on April 12, 2016
Posted by: XuanBao
importing txf for stock trading was impossible. should be a bug with wash sale. cost me three hours.
What's great about it: most sections are well presented
What's not so great: importing txf for stock trading was impossible
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2016
Posted by: grammyally
I have used turbo tax for several years its great.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2016
Posted by: arun201555
filing fee for additional State is too expensive
What's great about it: makes life a little easier
What's not so great: additional State is too expensive
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as always
on April 12, 2016
Posted by: JimnLark
This customer did not provide a text review.
What's great about it: step-by-step interview
What's not so great: TT didn't note that for IRA conversions to Roth, when ask "did you contribute to a Roth IRA this year", the answer is NO
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Once again Turbo Tax did it
on April 12, 2016
Posted by: csmart
I've used Turbo Tax for many years now. But the state filing is still a mystery when the box says one free state. And I have ended up paying every year I have filed electronically. Hence, I started mailing my State returns. This should be made clearer as to what this means on the packaging. Otherwise it is a great program. Just not happy with the State limiting stuff.
What's great about it: The walk through
What's not so great: State filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Software EVER!!!
on April 12, 2016
Posted by: JJKAT
I had a few questions this year and the help tool made those a snap. Great job making this easy for people to understand the tax system.
What's great about it: Easy to walk through steps.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes it easier
on April 12, 2016
Posted by: Homefile
Turbo Tax, like all previous years, has been an excellent application. Its power to import previous years tax information, makes filling the current years information easy.
There is some need for improvement. I found that some of the explanations on the topics being populated, need to be clarified. An example was the "California Credits section". It falls short on details. The help Center did not help except to show that several filers have similar questions and did not find the help useful. I ended up having to view the actual forms to help myself.
Another problem, was form 1095-A. Last year I had to send the IRS a copy of my form by mail. There is no method provided to import the copy of 1095-A, sent by the state. Upon review of the information which was entered automatically on form 1095-A by "Step by Step" process, and comparing with the form I received from the state, I found that the "Step by Step process, left out some of the information.
I have used turbo tax for a long time and it has definitely been a positive experience. In general, I think the development teams are doing a great job but there seems to be a trade-off going on between release and accuracy. I hope to use this tool for a long time, feeling confident that the attention to detail, explanations and descriptions remain at the level of excellence which I am use to seeing in Turbo Tax.
Another problem, was form 1095-A. Last year I had to send the IRS a copy of my form by mail. There is no method provided to import the copy of 1095-A, sent by the state. Upon review of the information which was entered automatically on form 1095-A by "Step by Step" process, and comparing with the form I received from the state, I found that the "Step by Step process, left out some of the information.
I have used turbo tax for a long time and it has definitely been a positive experience. In general, I think the development teams are doing a great job but there seems to be a trade-off going on between release and accuracy. I hope to use this tool for a long time, feeling confident that the attention to detail, explanations and descriptions remain at the level of excellence which I am use to seeing in Turbo Tax.
What's great about it: Easy import of previous year and fills in information as needed.
What's not so great: Some of the explanations need elaboration.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com