Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
Every option covered
on April 11, 2016
Posted by: Mac20
I have been using Turbo Tax for many years with no negative issues. My wife and I have several sources of income and the program makes reporting very simple.
The program always works and the navigation makes sense.
Thank you TurboTax!
The program always works and the navigation makes sense.
Thank you TurboTax!
What's great about it: Detail for small business and loading previous years info
What's not so great: Non really, After several years, I've learned how to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes life easier and refunds bigger.
on April 11, 2016
Posted by: krantzy
i trust that you keep making improvements and are on top of tax law changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 11, 2016
Posted by: DougDS
If you support more than one business with a vehicle it is confusing on how to share costs. Overall a very good program that I have used for many years.
What's great about it: Easy to follow instructions
What's not so great: Imported Investment data sometimes generates questions that are difficult to answer because source is not referenced
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not happy about Turbo Tax
on April 11, 2016
Posted by: ConfusedTW
I have stuck with the TurboTax, so I have to use it year by year. TurboTax is a very useful tool and I appreciate what it has done for me. I have two major complaints this year:
1. The title list (or table of content) of the step-by-step interview is shortened and not as detailed as those in the previous years. For example, I couldn't find the title of Retirement Savings (IRA contributions) in the list, so I could jump to this category; rather I needed to go back somewhere in the interview process under the title of Deduction to get to the step of IRA contribution.
1. The title list (or table of content) of the step-by-step interview is shortened and not as detailed as those in the previous years. For example, I couldn't find the title of Retirement Savings (IRA contributions) in the list, so I could jump to this category; rather I needed to go back somewhere in the interview process under the title of Deduction to get to the step of IRA contribution.
2. After I selected Standard Deduction, the interview was still asking me many questions about deductions, which were not clear to me which ones would affect my Adjusted Gross Income and which ones would not. For example, it took me over two hours to answer all the questions on property tax, license plate fees, charity deductions, subscriptions of professional magazines, etc. for deductions, but in the end it appeared none of these amounts actually affected my adjusted gross income. Therefore, I would suggest that the interview should skip those itemized deductions when the standard deduction button is clicked. Also for those questions on the deductions intended for Schedule A, each of them should clearly indicate that the deductions are only included in the itemized deductions. During the interview process, it is difficult for the user to track which are for meant for itemized deductions and which ones are not.
What's great about it: Do all the work for me
What's not so great: Still many confusing places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall a Great Software !!
on April 11, 2016
Posted by: JuneDavid
This customer did not provide a text review.
What's great about it: easy to use
What's not so great: fail to e-file, have to print them out and file by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eased my pain!
on April 11, 2016
Posted by: hpfinley
I have used Turbo Tax for a number of years now, always efficient!
What's great about it: Helped me deal with major changes in 2015 and set-up and installment plan for taxes owed to the IRS
What's not so great: No complaints!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
10th Year using Home & Business
on April 11, 2016
Posted by: ARInactiveCPA
Home & Business has provided an easier way to file taxes than to research all the different tax areas we have had these last 10 years. Some areas would be easier if there was more flexibility. The 1065 Schedule K-1 input has become easier, but could still improve. Capital Gains/Losses also improved this year. Charging for e-filing a Tennessee state tax return since I prefer having a TurboTax CD vs a downloaded copy is very disappointing. This should be pointed out before a person chooses e-file. I had to go back and switch to a mailed TN filing.
What's great about it: Overall good tax software and easy to use.
What's not so great: 1065 Schedule K-1 Input needs to improve.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder to use and more expensive
on April 11, 2016
Posted by: EddyG75143
The 2015 Home and Business version is harder to use and more confusing than in years past. For me, TurboTax has pried itself out of the tax software market.There are better software packages available at substantially better prices. After two decades of TurboTax usage, the 2014 and 2015 versions have convinced me to go with a better program next year.
What's great about it: Fairly thorough
What's not so great: Harder to use than earlier versions
Written by a customer while visiting turbotax.intuit.com