Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
3
Tricky this year
on April 10, 2016
Posted by: ARCareerMom
This customer did not provide a text review.
What's great about it: step by step instructions for most parts
What's not so great: not great to use when part year resident and more complicated issues
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Direct Deposit not transferred to State form
on April 10, 2016
Posted by: LLRP
The work-around in the Help section solved the problem, but I shouldn't have had to go there in the first place.
What's not so great: Direct Deposit data not automatically transferred
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 10, 2016
Posted by: sezme
This customer did not provide a text review.
What's great about it: almost everything
What's not so great: TT was good at identifying errors, not helpful with options or explanation of errors to be corrected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well--That was EASY
on April 10, 2016
Posted by: Barbbyers
This was the first time I did the tax return--my husband has always done them. I found this program to be very user friendly and not intimidating at all.
What's great about it: the step-by-step guides
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
More complex filing than ever filed before
on April 10, 2016
Posted by: GeranPen
In 2015 we had a lot of unexpected Medical expense. Software was excellent in guiding us through the medical expense deductions. Thanks.
What's great about it: Ease of use,
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2015 TurboTax
on April 10, 2016
Posted by: Anonymous
For tax help, I resort to the IRS website, CFR, and the Tax Code. For program help with TurboTax, better aid that describes what entries are about and how to deal with them would really help.
What's great about it: Well organized, thorough, easy check on the forms
What's not so great: Wretched help function
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on April 10, 2016
Posted by: JEPLWP
So much easier than trying to figure all the instructions one by one. Always go through the guide me section even if not needed than I know I've not missed anything! Have lost track of how many years we've used TurboTax.
What's great about it: Easy to read and fill out; questions answered easily
What's not so great: Doesn't come back to same page you saved at; but is in the same section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but not the same as a CPA
on April 10, 2016
Posted by: MimiO
Montana Form QEC may not apply to millions of people, since we are a low population state, but it would be nice to include it anyway.
The exception for IRA penalty tax on early distribution for new homebuyers is VERY well hidden and not likely to be found/claimed without doing research outside the program and entering manually on the form. Even after many years of using TurboTax, I struggled to find it.
What's great about it: Generally straightforward and easy to use
What's not so great: Needed to go outside software twice this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com