Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
3 out of 5
3
2015 Tax Filing
on April 9, 2016
Posted by: ckg009
Very annoying to REQUIRE having to re-answer Y/N, etc. type of questions when needing to go back and review or edit an entry. Please incorporate some sort of "opt-out" or "use existing answers" button.
Makes a miserable process that much worse.
What's great about it: Online Help
What's not so great: Far too many prompts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome!
on April 9, 2016
Posted by: JohnnyWon
I can’t imagine filling out 32 pages of forms myself and knowing what to do and how they all interconnect.
TurboTax easily fills out all of my complex paperwork just by asking me simple questions.
I LOVE how it remembers everything from years past so that each new year I have less to fill out.
Thank-you Intuit !!!
What's great about it: does EVERYTHING for you … even the complex stuff
What's not so great: can’t think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 9, 2016
Posted by: NurseDavid
I've been using Turbo Tax since the early 1990s.
This year Turbo Tax is even better than is has been in the past.
What's great about it: Easy to Use
What's not so great: I have no negative feedback
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The Best
on April 9, 2016
Posted by: snowball12
Dummy proof. Walks you through each step to make sure you don't miss a thing. I have used this for years and I am an accountant!!!
What's great about it: Walks you through each and every step. Dummy proof.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 9, 2016
Posted by: RonPTurboTax
TT helps guide you through a rather exhausting process and does so rather seamlessly. Thanks.
What's great about it: Step by step instructions are very clear and easy to follow.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Generally Good
on April 9, 2016
Posted by: Consultant99
1. The Federal tax software was clear and easy to use.
2. You have made significant improvements in the Virginia state tax software for non-residents.
3. The Ohio state tax software is extremely confusing for non-residents.
4. The Pennsylvania state software carried over some of the business expenses from the federal return, but not others. Plus, the business expenses must be pro-rated from the federal return for the state. Confusing!
5. Ohio and Pennsylvania software needs improvements!
What's great about it: 1. Over the last year, the software has improved for some state returns.
What's not so great: Ohio and Pennsylvaina state tax software for non-residents was confusing and inadequate in parts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
First Business
on April 9, 2016
Posted by: justcus
Overall it has always been a good experience
What's great about it: Most was very easy and straight forward
What's not so great: Business section very difficult to get back to. You had to search enter the title exactly. It should be a box in a list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great, great, great!
on April 9, 2016
Posted by: RDLT
This customer did not provide a text review.
What's great about it: Couldn't do without it year after year
What's not so great: None that I am aware of
Written by a customer while visiting turbotax.intuit.com
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