Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
As usual Turbo just works....
on April 5, 2016
Posted by: Wigglefoot
As usual TurboTax Rocks...... Been using it since the 90's.. Never had a problem. Awesome
What's great about it: works like it should
What's not so great: price
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfied
on April 5, 2016
Posted by: HRFSr
All is the same as before, but printing is somewhat confusing if the user is not familiar on alternate ways to do it (save as pdf and then print the pdf).
Perhaps is just me.
Perhaps is just me.
What's great about it: Easy to use
What's not so great: Print options are confusing and can only print from PDF copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So Slow
on April 5, 2016
Posted by: JimHutchinsdd
First you make us upgrade to do simple schedules like C and D, then you make the files so big you can't even save them. Made my older PC crawl. I really liked the product in prior years, but much less so now.
What's great about it: Same good format as prior years
What's not so great: Files are huge, making changing anything very slow
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good experience, but could have been better
on April 5, 2016
Posted by: JBHall
As usual, processing my personal taxes was a breeze. However, processing my 1099-K should have been easier.
This past year, I started driving for Uber on a part time basis. Consequently, I had a 1099-K. However, there was no place to enter my 1099-K information. Instead, I was instructed to upgrade to the business edition where I would receive further instructions. After I upgraded, it was overwhelming. For the past year, I drove for uber on a VERY part time basis. Consequently, all the small business questions (such as accounting methods and depreciation) felt both overwhelming and confusing for what I needed to do.
While the personal section was smooth, the business portion for 1099-K is in dire need of improvement!!
What's great about it: The process was easy and straightforward for personal
What's not so great: Processing my 1099-K should have been much simpliers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Spring Breeze!
on April 5, 2016
Posted by: Ramsesh
I was able to file my return in a breeze! Awesome experience. Every year it gets better and better...
What's great about it: Everything about this software!
What's not so great: State Filing Fee.. little too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Update was horrible
on April 5, 2016
Posted by: Bill01730
The tax part was fine, but the update download was very bad. It took 2 days of trying to download the update. It would get part way through and then die. Whenever it died it started over from the beginning. During that time I did not have access to the program with my data.
The download quality is not acceptable. You need a good CDN provider for your updates near the end of tax season. You need to checkpoint your download so that several partial downloads can be restarted. I got to 140 of 147 meg, the download crashed and I had to start over from the beginning.
What's great about it: When I could run it, it worked great
What's not so great: It took 2 days to download and update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME PROGRAM!!!!!!!!!!!
on April 5, 2016
Posted by: glock21
TURBO TAX!!!!!!! THANK YOU!!!!! KEEPING TAXES SIMPLE AS ALWAYS... Thank you!!!!!!!!!!!!!!!!!!!!!!
What's great about it: EASY!!!!!!!!!!
What's not so great: NOTHING!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Frustrating
on April 5, 2016
Posted by: EeeeBeee
Very frustrating...need to get your updates compatible with Microsoft Windows new versions.
What's great about it: Have used TT in the past so was familiar with the format.
What's not so great: Updates and State would not load up on Windows 10. Had to redo on another computer with Windows 7.
Written by a customer while visiting turbotax.intuit.com