Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
1
no load
on April 5, 2016
Posted by: GhostHustler
For the first time in many years I am very disappointed with Turbo Tax. TT 2015 for home and business would not download on my desk top computer even after more than 7 HOURS of work with your Geeks. I had to resort to a old laptop to file this year. Meanwhile, all of my TT files are locked up in my desk top and unavailable. This may be my last year with TurboTax.
What's great about it: always available
What's not so great: Turbo Tax 15 would not dowload on my computer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax review
on April 5, 2016
Posted by: atcdives
I got frustrated at one point and had to review things again.
What's great about it: easy to use, step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2015
on April 5, 2016
Posted by: KeepItSimpleToo
Not clear trying to do my local RITA tax w/ T Tax!
What's great about it: Pretty straight forward
What's not so great: Sometimes it left me hanging trying to answer a question that was specific. The local RITA form is not clear and easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions for improvement to CA State return.
on April 5, 2016
Posted by: Paddy123
Two things to watch out for if you are using this for a California state return: If using the Home & Business edition to file a single member LLC return, TurboTax automatically assumes that you haven't already paid the $800 CA LLC franchise tax. But if you *have* already paid it, the only way to get that credit into your CA return seems to be to go into forms view, search for the appropriate line item, and enter the credit manually. The other glitch is that TurboTax for some reason does not transfer direct deposit account number information information from the Federal return. Once again, it requires going into forms view, finding the right lines, and entering it manually.
What's great about it: Does 99% of the work, imports stockbroker information flawlessly.
What's not so great: A couple of glitches in the California state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We use Turbo Tax EVERY Year. It's the best!
on April 5, 2016
Posted by: Pattertp
Filing taxes is a grueling process at the best! Using Turbo Tax has reduced our frustration level and stress level by knowing that every situation has been covered.
What's great about it: It guides you through the entire process, answers all your questions, makes suggestions/recommendations
What's not so great: Business expenses categories are somethimes a little challenging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lifelong Turbo Tax customer
on April 5, 2016
Posted by: J2016
I have been using this product since inception. Keeps getting better. This year I downloaded my W2. Transfer and populates all the data from previous years and other site. I can't imagine anyone else doing my taxes and I am an accountant.
What's great about it: Soo user friendly....tips, links, research, navigation
What's not so great: State filing fees are pricey
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good for small business
on April 5, 2016
Posted by: Blome
I would recommend Turbo tax to small business.
What's great about it: Walks you through as you go so if you have a question you can find an answer easily
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program for All Situations
on April 5, 2016
Posted by: emptyPHX
I have been a user of this software since the ChipSoft days and couldn't imagine doing my taxes without it. This year our refund was a bit more complicated with a business, employee home office expenses, and a rental property. I have had the opportunity to compare this to competitive products and find the printouts much more readable. I did have a question regarding depreciation on our rental property and was actually transferred to a CPA experienced in this area as well as the program. He took the time to walk me through each step making sure I was attributing the proper characterization to each expense. This was not clear in the program which was attempting to take a major renovation as a single write-off for the calendar year. I received an email follow-up detailing our conversation to keep for my records. That's what I call support.
What's great about it: Great formatting & all forms needed if purchasing proper program
What's not so great: Minor issues including returning to program after updates and inability to complete or carry over Bank info to State
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com