Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
Always Helpful
on March 28, 2016
Posted by: robiwan35
Have used TurboTax Home and Business for 8 years, Generally easy to use. Hard to use when I don't have the correct information...you think? Had to call one time for help and the representative was most patient with me and walked me through the steps to solve my problem. I'm a true fan of Turbo Tax.
What's great about it: Finds deductions I haven't considered
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Way To Complete Taxes
on March 28, 2016
Posted by: ILRetired
Highly recommended. I've used Turbo Tax for the last 10 years and have always been happy with the results.
What's great about it: Easy to use, choice of step-by-step or "do on own"; Transfers previous year. Excellent support assistance (via phone)
What's not so great: Difficult to find some specific fields to edit. i.e. Had difficulties changing state amount to holdover to next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
applying refund to next year's estimated taxes
on March 28, 2016
Posted by: Magbob
Currently the screen that says "how do you want your refund?" only gives you the options of selecting bank account or a check. It would be really helpful for your users if turbo tax would ADD another selection box that will permit your user to select "apply to next year's estimated tax" This way your users would not have to go back to an earlier screen to make this selection.
What's not so great: had to ask the question to find answer re applying refund to next year's estimated taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Painful!!!
on March 28, 2016
Posted by: sunshine777a
This has been the most expensive and worst overall experience I have had with Turbo Tax! When you lose an entire day's work nothing can recover.
I have never had a problem with losing my saved work before!
When errors are detected by Turbo Tax, you have to be a private detector to find out what the error is and where it is. This is ridiculous. Another time sync!
There were fields required on the state form for electronic deposit that were never asked in the process of going through all of the options. Leaves me wondering how many other land mines are out there that I did not catch!
What's not so great: Lost all my work after I finished for the day!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 28, 2016
Posted by: TimTimTim3
Thanks TurboTax for making complicated tax filing easy and low cost.
What's great about it: Systematic pointed questions, understandable, sensible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2015 1040 Taxes
on March 28, 2016
Posted by: jeannnelee
using this software for 20+ years, and referred many a friend and family...
What's great about it: easy and quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2015
on March 28, 2016
Posted by: LindaT1946
I had a much less frustrating time doing my taxes this year. Last year the programming of Turbo Tax was a disaster.
What's great about it: Easier to use, less confusing instructions
What's not so great: don't see any right now
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
business vs personal medical fees
on March 28, 2016
Posted by: SEBOD
The recommendation from Turbotax was to deduct my insurance premiums as a business, not as a personal expense. However when I tried, I found that it deducted twice. There was no way to fix the problem within the program. I had to redo my taxes from the beginning, this time not including the medical insurance within the personal section. This needs fixing.
Written by a customer while visiting turbotax.intuit.com