Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5
Why do it any other way?
on March 25, 2016
Posted by: Lockwoa
The program is so easy to use, is so thorough, and has so much tax information available at your fingertips, I just do not know why someone would NOT use this software to do taxes. I have used the software for YEARS, and could not be more satisfied.
What's great about it: Reliable, Thorough, Easy, Fast
What's not so great: State Tax Filing Fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PA state tax comments
on March 25, 2016
Posted by: JimPenna
It was not clear that you had to edit the PA tax docs, and I almost missed it. It is also not clear what is going on in two areas. First, it is not made clear how the PA 529 plan works. Second, it is not made clear what is going on regarding retirement income, which is not taxed in PA, but which still exists. It states zero income in your online pages, and only later does it show that the program knows that there was such income. This is quite confusing.
JS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Summary
on March 25, 2016
Posted by: Nickname1945
Every once in a while, there will be a "summary screen" and this can be misleading. For example, it will say California Tax Liability ...but... that includes not only the CA tax liability from the tax return but also CA SDI (State disability insurance) that was withheld in the W-2. I would encourage you to add some detail to the summary screens so that customers know what they are looking at.
What's great about it: everything
What's not so great: summary screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 25, 2016
Posted by: RTARA
with this yrs. program too many overrides had to be made.
forms related to foreign interest were circular....at no point was the amount of interest "requested"
credit for foreign tax paid was impossible; had to be dropped...
forms related to foreign interest were circular....at no point was the amount of interest "requested"
credit for foreign tax paid was impossible; had to be dropped...
What's not so great: MORE CRANKY THAN PRIOR YEARS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Experience
on March 25, 2016
Posted by: kenb1998
In a world rife with hallow promises and bad software this was a wonderful experience. Thank you!
What's great about it: Very good experience;thorough,easy to use,accurate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the Impossible, Possible
on March 25, 2016
Posted by: irishdoc
Luckily for me as my taxes become more complicated, Turbo Tax becomes easier to navigate. Have tried other tax programs but always return to Turbo Tax. Otherwise could only do this with a paid accountant.
What's great about it: Navigation simplified and easier to understand
What's not so great: State filing price a little high
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 25, 2016
Posted by: riflearm
overall very easy to use and accurate
What's great about it: easy to understand
What's not so great: more info on sending in your Fed tax payment at a later date after you e filed .
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 25, 2016
Posted by: rush12
from Georgia
I like how it's laid out but probably will not buy it again will stick with something that's cheaper to file state like taxact.
What's not so great: on how expensive it is to file state it's cheaper to use taxact.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com