Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5 out of 5
5
on March 13, 2016
Posted by: SHEJOE
HAVE USED TURBO TAX FOR BOTH PERSONAL AND BUSINESS TAXES FOR MANY YEARS. TAXES ARE NEVER FUN BUT TURBO TAX MAKE THE JOB EASIER.
What's great about it: EASY AND DETAILED
What's not so great: CAN'T THINK OF ANY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2015 - TurboTax H&B
on March 13, 2016
Posted by: Spearce1
Have been a Turbo Tax user for more than ten years and have never had any problems from the IRS, or worries that I haven't gotten the best advice for my situation.
What's great about it: Walks you through and explains things on the way
What's not so great: Some questions are confusing even with an explanation, but not many
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on March 13, 2016
Posted by: BMWinLA2106
very thorough and easy, walks you through everything
What's great about it: all good and thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
avisbourne
on March 13, 2016
Posted by: Aphid
It seemed to me that the software didn't always move the information to the proper forms. I was continuely checking to make sure that everything went where it was suppose to go.
I much prefer to use the Deluxe Software Package, but not all the necessary forms that I need come with that package anymore which brings me to another question. I was suppose to be reimbursed for having to buy a second package last season.
I talked to someone at intuit and they said I would receive a credit when I filed my taxes this year. I am in the process of filing it now, but nothing as come up giving me a credit up to this point.
Avis Bourne
What's great about it: done for another year
What's not so great: This version is more difficult to navigate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very good
on March 13, 2016
Posted by: Burmease
This went well and I will continue to use Turbo Tax
What's great about it: simple and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Always easy with TurboTax
on March 13, 2016
Posted by: kempton26
This is about the tenth year I have used TurboTax. I have not considered any other options. They get it right, and the process is pretty easy.
What's great about it: Option for entering on your own or guided
What's not so great: They can't make IRS regulations easier
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not As Clear as it Used to Be
on March 13, 2016
Posted by: Risvani
Still a great overall filing system. Just wish they had explained better what they wanted and where to find information on forms - especially when referring to tax forms from the previous year.
What's great about it: Walks you through each step
What's not so great: Explanations aren't as clear as they were previously
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 13, 2016
Posted by: CLisy
Good easy to work on with step by step. Maximum return when comparison to other Tax Software companies.
What's great about it: Very easy to understand and finish my return in 2 hours
What's not so great: Audit Defense has too much problem to make payments
Written by a customer while visiting turbotax.intuit.com
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