Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4
(9,163 Reviews)
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
1
Terrible Version in 2015
on March 7, 2016
Posted by: WarrenSun
Unable to file directly in 2015, as needed forms including the very basis Form 1040 were not available in the TurboTax software. I needed to hand-write all of the forms myself to file to IRS. This 2015 version of TurboTax is unacceptable.
What's not so great: Does not update and download forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy is Not Always the Easiest
on March 7, 2016
Posted by: SDRayS
I have used Turbo Tax since its inception. Every year the interview method improves but it get harder for me to follow. I still prefer to see what is being entered into the appropriate forms as I go.
What's great about it: Great Interview method
What's not so great: Would like a manual option or form by form option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on March 7, 2016
Posted by: davidlefebvre
love this program
What's great about it: easy to use
What's not so great: having trouble sending a 1099
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The desktop version is the way to go
on March 7, 2016
Posted by: phatmann
This customer did not provide a text review.
What's great about it: Can access forms and edit them directly
What's not so great: Hard to go right to a point in the interview to fix something
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 7, 2016
Posted by: jfhj
Support should be quicker to recognize problem with Mac log in problem. Password recovery seems to be a bug
What's great about it: Good prompts
What's not so great: sign-in on Mac not intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very User Friendly
on March 7, 2016
Posted by: Paul731
I have spent a lot of money over the years, paying hundreds of $$ to Certified tax accountants, out of fear of doing them myself. Turbo Tax makes it so easy. I saved lots of money and I got back the same amount, within a few dollars, as I did when the accountant did my taxes. So I can't imagine there would have been any difference if I had paid him to do them again, except for his large fee.
What's great about it: guild you through every step of the way
What's not so great: If you use the CD loaded program onto your computer, it does not save to the internet version of Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok when on the map
on March 7, 2016
Posted by: FlukeFinn
Turbo Tax is very easy to use for 99% of the information. When you have a 1% "off the map" situation where you need to do the calculations yourself, Turbo Tax refers you to the appropriate IRS pub which contains an explanation and usually a worksheet. I encountered one such situation for 2015 where I received state refunds for amended returns for tax years prior to 2014. I looked up the information from the prior years returns and used the worksheet in the IRS publication to calculate the taxable amount of the state refund.
What's great about it: Covers 99% of calculations
What's not so great: For 1% need to look up IRS forms instructions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2016
Posted by: Kipmiq
This customer did not provide a text review.
What's not so great: In Filing the return electronically it wouldn't let me file. Please be more specific for addresses needed before hand
Written by a customer while visiting turbotax.intuit.com