Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(9,163 Reviews)
Open Ratings Snapshot
Rating breakdown 9,163 reviews
5 Stars
5,752
4 Stars
2,319
3 Stars
628
2 Stars
245
1 Star
219
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Customer Reviews for Intuit - TurboTax Home & Business Federal & State Returns + Federal E-File 2015 - Windows, Mac OS
Customer Rating
5 out of 5
5
Long Time Turbo Tax User
on March 6, 2016
Posted by: LDM7
This customer did not provide a text review.
What's great about it: Very easy to use. I've been using Turbo Tax for 17 years and they keep improving it. I highly recommend it.
What's not so great: I do not like the limit of 5 e-files. I wish I at least the option to e-file additional returns for a fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great refund
on March 6, 2016
Posted by: Melcom
This was not the first year I have used TurboTax so I had a good idea what information was required. Throughout the year I had made every effort to collect and save all the figures for income and deductable expenses. Putting these figures into the TurboTax forms was a piece of cake.
I recommend TurboTax to any one that has a computer and a desire to save money.
Thank you TurboTax.
What's great about it: I was directed to the informatioin I needed at the right time.
What's not so great: I made one mistake and it told me what it was; it was easily corrected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Reliable and Consistent
on March 6, 2016
Posted by: HuskerTodd
This customer did not provide a text review.
What's great about it: Turbo Tax is very easy to use - navigate. Results are reliable. Go descriptions and Help/Learn buttons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great for Retiree with Small Business
on March 6, 2016
Posted by: AQAGent
Very easy to use this version of Turbo Tax in that I am retired and have a small business and my spouse has a small business. Like step by step process plus gives me idea on how to set up spread sheet to keep track of business expenses for next year.
What's great about it: Great for putting together business expenses
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and pain-free
on March 6, 2016
Posted by: Lancha
This customer did not provide a text review.
What's great about it: step-by-step instructions are amazing!
What's not so great: couldn't find some of the questions, but used help eventually
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Use online vs. CD
on March 6, 2016
Posted by: Takku
I like using Turbo Tax for straightforward interview questions.
This time I bought CD thinking that it would easily link to prior Turbo Tax online return; but does not making it clunky and inconvenient and limited to one computer.
Also, at time of payment it has surprising additional fees for state e-filing that thought was already included.
When using online questions, was hard to find matching answers. However live customer support was very helpful.
What's great about it: Like questions & user interface
What's not so great: CD does not link with online (as anticipated), Addition e-file fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on March 6, 2016
Posted by: DianesDangles
Easy to follow the 'Walk me through', doing returns with Turbo Tax is fast. Would be impossible to do all this by hand. Thank you for this fantastic software.
What's great about it: Fast and easy. Saving as a PDF very helpful. Business section is excellent; helped me find more deductions.
What's not so great: Need to expand on the 'more Info' link for non-qualified 1099-R, give a detailed list of what doens't qualify.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
helpless
on March 6, 2016
Posted by: superstar55555
tried 5 times for audit defense on my credit card---error--
@@@@@ - i am mad!!
What's great about it: overall good
What's not so great: 1 very bad problem
Written by a customer while visiting turbotax.intuit.com
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