Customer reviews from lg.com
LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.1
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
50
4 Stars
10
3 Stars
5
2 Stars
4
1 Star
9
76%of customers recommend this product.
(
54 out of
71)
Customer Reviews for LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Posted by: HazelandHutch
from Manhattan, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a retired couple with 7 grandkids, we have enjoyed the big screen for movie night when 3 or so can join us. Happy Campers
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KKW91011
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this for our media room and absolutely love it. It has an amazing picture and quality features.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Good TV while it lasted
on April 18, 2020
Posted by: coopstah13
Expected the TV to last more than a few years. Like many others, my HDMI ports stopped working - just get no signal detected on the screen, plugged my HDMI into another TV and it worked. The TV otherwise seems OK - screen is fine and if I'm using the smart TV features it works. I guess I'll have to resort to baking the main board in the oven so the solder joints will get reflowed (like many others have done, which is quite ridiculous when you think about it). Without HDMI unfortunately this TV is useless to me because I can't hook up any of my other devices.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2020
We are sorry to hear your appliances were not delivered. We apologize for the delay and lack of communication. Please follow-up with Best Buy regarding your order. If you have further questions or concerns, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great features!!!
on May 11, 2020
Posted by: Brlt74
from Belleville,New Jersey
[This review was collected as part of a promotion.] I bought this tv 3 years ago, I can’t complain. Awesome TV . Great images and sounds.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great while it lasted
on February 6, 2021
Posted by: Poptopbob
from San Diego, CA
[This review was collected as part of a promotion.] My video became snow! On all video not just HDMI but also component and RCA, even video over the web via the browser! Static images show on screen fine like a web page or units menus but whenever a video starts that portion of the screen turns to snow. Main board problem and expensive to repair. Heck, at least I got almost 5 years out of it which is a long time compared to others with same problem. But, an expensive purchase like this should be lasting at least 8 years and more like 10+. Last LG tv for me!
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cmiller11
from Fresno, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] The person who took my call tried everything in her power to resolve my issue. Even though we could not get it fixed, she provided some resources to help me.
Written by a customer while visiting lg.com
Posted by: VegasEngr
from NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] 3D Movies are great. Please start making some new 3D TV's
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Won't stay connected to wifi
on November 27, 2015
Posted by: Dantcook3
from Mississippi
Poor video motion blur is very bad,had to take one back when wifi stopped working and saw 3 more that had been returned,Think twice
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com