Customer reviews from lg.com
LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.1
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
50
4 Stars
10
3 Stars
5
2 Stars
4
1 Star
9
76%of customers recommend this product.
(
54 out of
71)
Customer Reviews for LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
3
Good TV while it lasted
on April 18, 2020
Posted by: coopstah13
Expected the TV to last more than a few years. Like many others, my HDMI ports stopped working - just get no signal detected on the screen, plugged my HDMI into another TV and it worked. The TV otherwise seems OK - screen is fine and if I'm using the smart TV features it works. I guess I'll have to resort to baking the main board in the oven so the solder joints will get reflowed (like many others have done, which is quite ridiculous when you think about it). Without HDMI unfortunately this TV is useless to me because I can't hook up any of my other devices.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2020
We are sorry to hear your appliances were not delivered. We apologize for the delay and lack of communication. Please follow-up with Best Buy regarding your order. If you have further questions or concerns, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Disappointing
on June 19, 2019
Posted by: jpierre
from CA
Had this model for about 3 weeks and the HDMI 2/3 stopped working (system board). Brought it back to where I purchased it and they swapped it out with another same model. Now all the inputs show popcorn screen with sound only. I'm told it's the system board again and repair is over 1K. very disappointing.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy Chris, Customer Service, June 19, 2019
We hate to hear that you are having an issue with the TV only providing sound, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
HDMI port issues
on January 27, 2019
Posted by: Chris trunnell
from Trunnell
[This review was collected as part of a promotion.] Tv lasted a little over a year and then the motherboard stopped reading the hdmi inputs
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
4
Response from lg.comBy AB, Social Media , January 28, 2019
Oh no! I hate to hear you are having issues with HDMI ports on the 60UF7300 you invested in a year ago and I can definitely understand the frustration. If there is anything I can assist you with. please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Customer Rating
1
This is the WORST TV.
on January 2, 2019
Posted by: Scottkri27
from Phoenix, AZ
[This review was collected as part of a promotion.] Like others, I will never own another LG TV again. not even 2 years and the screen goes out. It was flickering for a long time and then went half purple. Now its completely done. 1 year warranty.....thanks LG you just cost me a lot of money and now I have to buy a new one and will never buy LG.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy TH, Social Media, January 7, 2019
Thank you for your review it is very important to us. I hate to hear that your purchase did not meet your expectations. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Written by a customer while visiting lg.com
Customer Rating
3
HDMI inputs are not working anymore
on November 15, 2018
Posted by: magnet2000
from Michigan
[This review was collected as part of a promotion.] I bought this TV almost 3 years ago. I have all 3 HDMI inputs stopped working. It appears this issue is pretty common on LG TVs: HDMI chip went bad. Now I have a TV I always wanted but is not working. I don't know what to do with it: it's out of warranty and fixing it could cost more than buying a new TV. I always liked LG brand but not sure if I buy it again.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great TV but....
on July 18, 2018
Posted by: shadytc824
from Michigan
[This review was collected as part of a promotion.] I have had this TV for a little over a year now and grown to really like it. The features are second to none i.e... Dolby Vision, HDR10. My only real issues is the annoying light bleed I get from all corners. If watching something that is not full screen w/black bars on top and bottom it is very distracting. I have been dissapointed in this so much I may just try an OLED TV.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: KKW91011
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this for our media room and absolutely love it. It has an amazing picture and quality features.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Peaches65
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am pleased with the picture quality. My only issue is with the WiFi connection. It works sporadically. I called AT&T often about the connection and there is no problem on their end. When WiFi works it’s the best I have seen on any tv.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com