Customer reviews from www.electrolux.com
Electrolux - 36" Built-In Gas Cooktop
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
148
4 Stars
40
3 Stars
8
2 Stars
7
1 Star
6
91%of customers recommend this product.
(
183 out of
202)
Customer Reviews for Electrolux - 36" Built-In Gas Cooktop
Customer Rating
5
Elegant design and versatile center burner
on September 19, 2018
Posted by: JerryS
from Auburn, WA
This sleek cooktop was installed by our home builder. Beautiful! The center burner is powerful but we appreciate the controlled low heat, too. No scorching!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Little over a year, two broken knobs
on September 21, 2018
Posted by: Alberto
from Houston, Tx
This cooktop come with the house we bought. It has not been two years and two knobs have broken and the rest have no more indications.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, September 25, 2018
Uh oh, Alberto! I regret to hear you are having trouble with your cooktop knobs. We would like to gather more details to see how we can help. Please reach out to us directly at 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fabulously Practical!
on September 23, 2018
Posted by: Lou2545
from Cumming
This range came with the new house and I couldn't be happier having had an electric stove for the last 8 years. I love the instant heat adjustment. with gas. It's design is very appealing and the stainless steel is easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Good looking
on September 29, 2018
Posted by: bmw007rt
from Kent Washington
[This review was collected as part of a promotion.] I bought the new house thru the Builder. It looks great.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
on October 30, 2018
Posted by: schen0504
There is nothing to share because it is very normal function.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye , Online Outreach Specialist , November 1, 2018
Hello, Schen0504, Thank you for your feedback. Should you need any assistance, please call our Customer Care Team at 1-888.203.1389 Mon-Fri 8a-8p EST. Sat 9a-6p EST.-R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Excellent cook top
on November 13, 2018
Posted by: Efish72
from Kingwood, TX
[This review was collected as part of a promotion.] It went with the house that we built. Great cooktop
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Easy to clean
on December 25, 2018
Posted by: drcw00
from Porter TX
[This review was collected as part of a promotion.] Electrolux appliances came with the house we bought and work great
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
ElectroluxEW36GC55PS1 knob is clumsy already broke
on January 5, 2019
Posted by: Anonymous
from MN
I had 2 out of the 4 knobs broken already for my Electrolux EW36GC55PS1 gas range.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick, Online Outreach Representative, January 8, 2019
Hi, Electrolux Friend.
Thanks for taking a moment to share your experience and valuable feedback.
I feel awful to learn of the matter concerning your cooktop’s knobs.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I’m sorry for the experience you encountered with your appliance. Rest assured, we make every effort to manufacture quality products.
In reviewing the details provided, it does appear you were able to resolve the matter with one of specialist under your Platinum Star Warranty.
I appreciate your time and we will be happy to use your experience for future reference.
Should you need us or have any additional questions, please give us a call. Our Customer Care Team can be reached by dialing 877-435-3287 and is available Monday through Friday from 8AM-8PM EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Thanks for taking a moment to share your experience and valuable feedback.
I feel awful to learn of the matter concerning your cooktop’s knobs.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I’m sorry for the experience you encountered with your appliance. Rest assured, we make every effort to manufacture quality products.
In reviewing the details provided, it does appear you were able to resolve the matter with one of specialist under your Platinum Star Warranty.
I appreciate your time and we will be happy to use your experience for future reference.
Should you need us or have any additional questions, please give us a call. Our Customer Care Team can be reached by dialing 877-435-3287 and is available Monday through Friday from 8AM-8PM EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Written by a customer while visiting www.electrolux.com