Customer Reviews for Electrolux - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless Steel
Customer Rating
3
Not completely satisfied
on July 27, 2015
Posted by: NHHS
from Lafayette, CO, United States
I bought this dishwasher because I have another Elecrolux dishwasher that I am happy with. This new dishwasher does not seem to be made as well as my other Electrolux. The tines on the racks are shorter and thinner. I do like that the racks all fold down. The four bottle sprayers are too close together to fit 4 bottles next to each other. The bottle sprayers are so close to the top rack, that you cannot fit tall bottles even when you move the rack to the lower position unless you remove the top (third) rack. The lower stemware holders keep falling off. I do like the removable lower silverware holder because it removes easily with the convenient handle in the center. The dishwasher cleans well and has several usfull cycles to choose from. The price is right for what you get in this dishwasher.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Theresa, Online Outreach Representative, August 5, 2015
Hey NHHS! First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns regarding your dishwasher. Striving to be the best home appliance company in North America, we do value your opinion. We ask that if you have any current questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Not what we expected
on August 4, 2015
Posted by: Meme
from Muskogee, OK, United States
Dishes are not dry. Washer holds lots of moisture even 24-48 hours later. Cycle (normal and max dry settings) takes too long (almost 3 hours). We have pulled out the operating instructions more than any other appliance we have ever owned but it doesn't fully give you answers. We feel like this machine, advertised to be really energy efficient, is costing us more money and time to operate.
Now we have an operational issue. We started a load last night at bedtime, the LED lamp showed 2:56. We heard the cycle begin and left the kitchen. Today, we went to unload the washer and found the dishes were dirty and the cycle had not finished. The powerball detergent did not dispense. The lights on the inside do not come on when the door is open and the control panel "wave touch" will not illuminate. We did validate that there is power going to the machine....not breakers tripped, etc.
The Washer was purchased on 4/25/15 and installed by Dealer on 5/6/15. We have run 35-40 loads to-date.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, August 15, 2015
Hi Meme. If you have not already please give us a call directly so we may learn more about these performance concerns and work towards a quick resolution for you. Thanks -
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Elegant and works
on September 16, 2015
Posted by: Karl the artist
from Sheboygan, WI, United States
Very stylish with the controls hidden until you open the door. Roomy, well organized, really like the third top tray for flat items like serving spoons and knives. Very quiet and cleans very well. I really like how it projects the time on the kitchen floor, very cool! Probably has more features than I would use but I got it at a reduced price. All the controls are touch sensitive and that did concern me because once, all the power went out on just the dishwasher and I couldn't figure it out. I had to refer to the manual which instructed me to turn off the main power to the appliance for 5 minutes so it would reset itself but it all works great now and never had that issue again.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
The smooth stainless exterior looks great
on September 21, 2015
Posted by: Ranchvale
from Clovis, NM, United States
I purchased an electrolux dishwashing machine and so far have felt it gave an average performance in cleaning. We use the heavy option as this seems to be the best cleaning cycle.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Theresa, Online Outreach Specialist, September 30, 2015
Hey Ranchvale! Thank you for sharing your dishwasher's cleaning performance with us. In reviewing your dishwasher, model EW24ID80QS. they heavy cycle is meant for pots, pans, casserole dishes, and dinnerware with dried-on or baked-on soils. If you have any additional questions or concerns, do not hesitate to contact us directly. Kindest regards,
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Very quiet!
on September 23, 2015
Posted by: Deb54
from Indiana
Bought July 2015 and very happy so far! Very quiet and has many options to select from.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great product
on December 16, 2015
Posted by: Mccluskeyb
from Milwaukee, WI, United States
Installed about a month ago. Great product with great features. In order to get better drying, a rinse aid, such as Jet Dry, is a must. The dishwasher is very quiet, so the lighted countdown is a very cool feature.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Super Quite!
on February 11, 2016
Posted by: cruzer109
The Bad: My control panel and main power board had to be replaced. Luckily they failed 1 week before my warranty expired.
The Good: This dishwasher is so quite you can't even tell it's running. The projected count down timer is great as well.
I would recommend this to a friend!
Response from www.electrolux.comBy Anna, Online Outreach Specialist, February 16, 2016
Hi Cruzer109. We appreciate you taking the time to share your experience with us and your patience with having your appliance repaired under the warranty. We are delighted to hear you are otherwise happy with your purchase. Kindest Regards, Anna
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Great features
on May 4, 2016
Posted by: Sharron
from Alpena, Michigan, United States
Have had maybe a month. Has already required call to the repair man. Hasn't been here yet. Suggested something for us to try.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com