Customer reviews from frigidaire.com
Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.6
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
46
4 Stars
18
3 Stars
15
2 Stars
6
1 Star
19
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
5
Beautiful and functional
on August 28, 2017
Posted by: Myac
from Durham NC
Really like the hood it looks great in my kitchen and is quiet and effective
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible....sounds like a turbo jet engibe
on November 3, 2018
Posted by: Jean Hood Vent
from Ocean Isle Beach, NC
Had a house built and didn’t have a choice of appliance manufacturer. The hood vent sounds like a jet engine. Too loud to use. Our builder told us that “they are all like thIs”. Unacceptable.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, November 5, 2018
Thank you for taking the time to share your range hood experience, Jean Vent Hood. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on December 12, 2018
Posted by: Lawrence A
from Virginia
[This review was collected as part of a promotion.] It was so loud (even on the lowest speed) that I couldn't hear the doorbell.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, December 13, 2018
Hey there, Lawrence A. Thanks for your feedback. I regret to hear that you are not satisfied with the noise level of your ventilation hood.
You may find that verifying that your ventilation hood was properly installed resolves this matter. You may view installation instructions in your Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Springfield/316902442en.pdf.
Should you require further assistance, please reconnect with us at 800.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis
You may find that verifying that your ventilation hood was properly installed resolves this matter. You may view installation instructions in your Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Springfield/316902442en.pdf.
Should you require further assistance, please reconnect with us at 800.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
1
Sleek design, terrible noise
on June 1, 2019
Posted by: DJ Colorado
from Colorado
We are so disappointed our builder selected amd installed this hood. The noise is worse than most commercial kitchens I have been in. We cannot hold a conversation while using it and have opted to risk the smoke detectors acticating instead of using this while cooking. Frigidaire, come on!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 11, 2019
Hi, Dj Colorado! We most certainly apologize that you are not fully content with your range hood. Please know that we strive to provide our consumer’s with quality products, and your feedback does not go unnoticed, as our our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need any immediate assistance or it makes any unusual sounds, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you need any immediate assistance or it makes any unusual sounds, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks great but loud
on September 10, 2019
Posted by: CJM73
As another reviewer pointed out, this hood is seldom used due to it's noise level. Even when sitting several feet away it affects the volume of conversation as well as that of the television.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 11, 2019
Hi, CJM73!
Thank you for your feedback. With several powerful fans blowing simultaneously, it is expected for the range hood to make some noises while running. The projected sound level is between 58.5 and 69.9, depending on the speed setting, or about the same sound level as a hairdryer. We understand this can be bothersome for some consumers and are happy to document your concerns!
Best,
Ashton
Thank you for your feedback. With several powerful fans blowing simultaneously, it is expected for the range hood to make some noises while running. The projected sound level is between 58.5 and 69.9, depending on the speed setting, or about the same sound level as a hairdryer. We understand this can be bothersome for some consumers and are happy to document your concerns!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Motor broke twice in two weeks - needs replacement
on December 27, 2019
Posted by: rreddy
[This review was collected as part of a promotion.] I am not very happy about this product as the motor broke twice in two week and the product was less than a week old. I had to spend almost entire holiday season with out a vent .
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 3, 2020
Hello Rreddy.
We regret to learn that you were unable to utilize your new vent during this holiday season. This is certainly not the experience we wish for any of our consumers to have. Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
We regret to learn that you were unable to utilize your new vent during this holiday season. This is certainly not the experience we wish for any of our consumers to have. Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
VERY LOUD
on March 11, 2020
Posted by: Joneboy
Louder than a vacuumed cleaner. You cannot hold a conversation in the kitchen even when on low. How anything like this makes it to market is amazing. A definite do not buy.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 12, 2020
Hello Joneboy.
We regret to hear that you have not found the noise level of this hood to be satisfactory, and apologize for any interruptions it has created. Thank you for taking a moment to share your important design feedback.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We regret to hear that you have not found the noise level of this hood to be satisfactory, and apologize for any interruptions it has created. Thank you for taking a moment to share your important design feedback.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst product ever
on March 12, 2021
Posted by: Niran
replaced 2 motors in less than 12 months. I m very unhappy with this purchase. Customer services takes a lot of time.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 18, 2021
Hi, Niran!
We are not pleased to learn about your issues with the range hood. We would love to research resolution options we may have available to assist, be on the lookout for an email from us shortly.
-Bianca
We are not pleased to learn about your issues with the range hood. We would love to research resolution options we may have available to assist, be on the lookout for an email from us shortly.
-Bianca
Written by a customer while visiting frigidaire.com