Customer reviews from frigidaire.com
Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.6
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
46
4 Stars
18
3 Stars
15
2 Stars
6
1 Star
19
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
beautiful but shockingly loud
on November 13, 2014
Posted by: andrea
Love the way this hood looks, and the easy-to-clean finish, but this hood is so loud I cannot believe it actually was approved for sale to customers! we regret the purchase unfortunately. loudest hood I ever heard, we can't even use it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud
on December 16, 2013
Posted by: GM
I purchased this hood online, thinking it was identical to the Frigidaire Professional Hood we had at our previous home, but it is not the same. It has a much shallower profile, and even the lowest fan setting sounds like a freight train when in operation. In addition, it came scratched and dented, although a quickcall to Frigidaire resulted in a fast replacement being sent; just need to completely disassemble and reassemble now with the new one... :-(
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice looks but with a major flaw
on November 13, 2014
Posted by: Mod80
The hood looks very nice, controls are very easy and practical, lighting is good. The problem I had is that it is extremely loud even at the Lowe fan speed way above the specifications (several sones above). I know hoods are loud and I used many loud ones before, but this one you have to shout in the ear for someone else to hear you and that's in the living room next to the kitchen (you cannot stay in the kitchen without ear plugs or some sort of noise reducing headphones). I suspect i have a defective unit and will be contacting the manufacturer. I hope this is not how it's supposed to sound!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great Look, Terrible Sound
on February 19, 2016
Posted by: kam72
from Everett, WA, United States
I like to look of the hood and the light is really bright, which is nice. However it is way too loud - you can't hear anything else when it is on.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 26, 2016
Hey kam72, thank you for your recent purchase. We are glad to hear that your hood to working well for you. Should you have any questions, please feel free to contact us directly. Best Regards, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks great, but extremely loud
on June 29, 2016
Posted by: Aworrell26
from Memphis, TN, United States
While the hood performs well, the noise is extremely loud. Even on low, the hood is so loud that you can't hear anything else around you. For that reason, I tend to only use the hood when absolutely necessary. Disappointed, especially considering Frigidaire is normally such a great brand.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 8, 2016
Hello Aworrell26, thank you for taking the time to share your review with us. We understand that you are a little disappointed with the noise level from your hood. Your specific model has a decibel level of 69.6 which is equivalent to something like the shower. If you are still concerned with your appliance, please do not hesitate to connect with us directly. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Just don’t!
on September 15, 2020
Posted by: Tp1984
We got the Frigidaire appliance package with our new build home purchased in May. After the first month the ice maker from the fridge stop working. About 2 months later the motor from the hood vent stop working. Took over a month and many days off to wait for them to fix it. Just got the motor replaced about 2 weeks ago and now the motor has stop working again. I’m just beyond frustrated right now because we just move in not too long ago. We just want to enjoy our new home. We also are self employees, all the days we took off waiting for the technician to come fix we don’t get pay from work. We took a total of 4 days off of work already between the fridge and the vent. And the repair company never have anything available on our days off or soon. They are also rude and hard to talk to. I’m afraid to call them right now. Just save yourself trouble and buy a different model or brand.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 15, 2020
Hi, Tp1984!
Thank you for taking the time out to share your experience and bringing your oven concerns to our attention. Please know this is generally not the norm and we would like to gain a little more insight to ensure your products are working as designed.
At your convenience, please reach out to us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST or connect with us via live chat.
We certainly look forward to hearing from you!
Best Regards,
Ciara
Thank you for taking the time out to share your experience and bringing your oven concerns to our attention. Please know this is generally not the norm and we would like to gain a little more insight to ensure your products are working as designed.
At your convenience, please reach out to us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST or connect with us via live chat.
We certainly look forward to hearing from you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
TOO LOUD!! Written in caps on purpose.
on August 4, 2016
Posted by: TCBW
from Louisiana
We just moved into a new townhouse with this unit. All the kitchen appliances were already installed. They are all frigidaire and we are very pleased with all...except the range hood. It looks great but is practically unusable because of the noise level. It also stopped working the second time we used it and now we need it repaired. I'm hoping we can just replace it with a quieter hood.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 9, 2016
Hello Frigidaire Friend! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We would like to reach out to your personally to review your concerns and answer any questions you might have. We have attempted a connection with you via email and look forward to your reply. Kindest regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor experience
on January 2, 2020
Posted by: Finnster5
Unfortunately the hood fan stopped working after 30 days and I have had several weeks of erroneous support calls and arrangements and apparently still have to wait several more weeks for repair. Not a good experience at all.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 8, 2020
Hello, Finnster5! Thank you for your feedback! We sincerely apologize for your experience with your range hood. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm EST, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com