Customer reviews from otterbox.com
Otterbox - Resurgence Series External Battery Case for Apple iPhone 6 - Gunmetal Gray/White
Average customer rating
4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
87
4 Stars
37
3 Stars
18
2 Stars
6
1 Star
17
79%of customers recommend this product.
(
128 out of
162)
Customer Reviews for Otterbox - Resurgence Series External Battery Case for Apple iPhone 6 - Gunmetal Gray/White
Customer Rating
3
It's Okay I guess
on June 29, 2015
Posted by: jborrero
Gender:Male
The case is AMAZING !!! but there's a few things that needs improvement to the case itself. When charging the case there is no "fast charge" Case gets charged for a few hours in other words 2 to 3 hours max. The case dies out really quick i say a hour and a half. Does a really good job protecting the phone and doesn't add more weight but these 2 things needs improvement
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 30, 2015
Hi jborrero,
“Amazing!” is just what we like to see in a review of the OtterBox Resurgence! We were sorry to see that you seem to be having a bit of an issue with the charging function of the case, however. You will definitely want to make sure that you are using the USB cord provided, and you will see different results depending on what power source you are using and also what applications, if any, you have running while charging the case. For the most efficient charging, we suggest plugging the USB cable into an iPhone wall charger, or even better, an iPad wall charger. Either of these will offer the quickest charge, as opposed to plugging in to a computer, for instance. If you continue to experience the issue, please feel free to give our super-charged Otters a call at 1-855-688-7269, and we’ll be happy to put you through to our team of Resurgence specialists to get your case and phone amped up!
Cheers,
OtterBox Customer Service Team
“Amazing!” is just what we like to see in a review of the OtterBox Resurgence! We were sorry to see that you seem to be having a bit of an issue with the charging function of the case, however. You will definitely want to make sure that you are using the USB cord provided, and you will see different results depending on what power source you are using and also what applications, if any, you have running while charging the case. For the most efficient charging, we suggest plugging the USB cable into an iPhone wall charger, or even better, an iPad wall charger. Either of these will offer the quickest charge, as opposed to plugging in to a computer, for instance. If you continue to experience the issue, please feel free to give our super-charged Otters a call at 1-855-688-7269, and we’ll be happy to put you through to our team of Resurgence specialists to get your case and phone amped up!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: phenom
Gender:Male
Verified Purchase:Yes
It's a great case, The only thing is that get starts to get hot a little fast.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: itztakn
Verified Purchase:Yes
The charge for my IPHONE last all day now! I can turn it off and on whenever I want! Needless to say...I love it and would recommend to any of my friends!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jessb9
Verified Purchase:Yes
I bought the charging case and I love it! I received it quick
Written by a customer while visiting otterbox.com
Posted by: JimmyJoe
Verified Purchase:Yes
My iPhone 6 is a year and a half old and the battery won't last a full day. This has fixed the problem and I'm never lacking for power. I used a dremel tool to open up the headphone jack so I don't have to use the extension. Be careful there.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rosin
Verified Purchase:Yes
Excellent purchase. The color is beautiful and elegant. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tb2016
Verified Purchase:Yes
This is a nice case that fits my iPhone 6 well. The battery feature is nice to have. It uses a USB connector, not the Lightning cable. You might need the supplied spacer to use your wired headphones depending on the connector. Recharging allows my phone to go from 20 to 60%.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Robert21
Verified Purchase:Yes
It is a very good working case, the only thing it needs is a plastic screen like the regular OtterBox to make it more protective and better.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com