Customer reviews from otterbox.com
Otterbox - Resurgence Series External Battery Case for Apple iPhone 6 - Gunmetal Gray/White
Average customer rating
4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
87
4 Stars
37
3 Stars
18
2 Stars
6
1 Star
17
79%of customers recommend this product.
(
128 out of
162)
Customer Reviews for Otterbox - Resurgence Series External Battery Case for Apple iPhone 6 - Gunmetal Gray/White
Posted by: Tedwoodshed
from Minneapolis, MN
Gender:Male
Verified Purchase:Yes
I am on my phone over 2500 minutes a month not including the many texts and online surfing. This is an amazing product and at the end of the day my I phone usually has more then 25% charge. I had a competitors similar product on my I phone 5 and it was ok. This product is far superior.
Pros: High quality, Durable, long lasting
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tommy001
from New York
Gender:Male
Verified Purchase:Yes
The box is great, feels well made and not cheap in your hand. My only two drawbacks is the outside connecter is a minibus where I feel it should have been the same as the Apple connection since my phone is an iPhone 6. The other one is there is no glass protection, however I solved that and bought a nice glass protector. I feel that should come with the box.
Aside from that it's great,mshe battery life is awesome. If it weren't for those two drawbacks I would have givin it 5 stars across the board.
Pros: High quality
Cons: glass protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Redtail
from Atlanta
Gender:Male
Verified Purchase:Yes
Great,durable,cool,high quality, well designed
I would buy again
I would buy again
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
on April 8, 2015
Posted by: LadyDior47
from Bel Air, MD
Gender:Female
Verified Purchase:No
This case has got the juice when I need it! Always great to know you've got another source of power when your battery dies at the worst times!
Pros: High quality, Durable, extra juice!
Cons: makes my phone big
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MrsAlisonB
from Brook Park, OH
Gender:Female
Verified Purchase:Yes
I really like this case, it allows me not to have to charge my phone as often and provides that extra boost when I am low on battery. The quality is good and similar to other OtterBox cases I've had. I wish the backing had more of a non-slip back for when I am holding the phone but other than that, I highly recommend the case.
Pros: High quality, Durable
Cons: non-slip backing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ToniRN
from Texas
Gender:Female
Verified Purchase:Yes
This case looks nice in red, but that's about the only pro that I can comment on. It is extremely heavy. So heavy that it's pulls my scrub pants down when worn in my pants pocket. It also gets hot, so hot that I felt the heat on my skin through my pants pocket and did not cool off until I took the case off. Last but not least, it actually DECREASED my battery time. The charge from the case lasted only a few hours. Without the case, I recharge once a day, at night.
Pros: gook looking in red
Cons: gets hot, decreased battery charge, extremely heavy
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 30, 2015
Hi ToniRN,
So sorry to hear that you found the OtterBox Resurgence case disappointing. That extra battery power does add some weight as you said, which we suppose is the trade-off. The amount of heat that you were experiencing, along with the decrease in battery time are both issues that are definitely worth looking into, however. Please feel free to give us a call at 1-855-688-7269, and we can get you in touch with a member of the Resurgence team to see what can be done to help you out with these things.
Sincerely,
OtterBox Customer Service Team
So sorry to hear that you found the OtterBox Resurgence case disappointing. That extra battery power does add some weight as you said, which we suppose is the trade-off. The amount of heat that you were experiencing, along with the decrease in battery time are both issues that are definitely worth looking into, however. Please feel free to give us a call at 1-855-688-7269, and we can get you in touch with a member of the Resurgence team to see what can be done to help you out with these things.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: OttoBox
from Wisconsin
Gender:Male
Verified Purchase:Yes
I was a big fan of another brand after using their box on my 4s, but was disappointed by their battery case for the 6, so I switched back to Otterbox. While the battery doesn't appear to last as long as the other brand's box, I feel like the Otterbox provides more protection than the other brand, which was just unacceptable. However, I don't like having to manually charge the battery on my phone with my Otterbox case by pressing the button. The other brand allows you the option to keep your phone topped off with their battery as long as the battery has power to give. I'd rather cycle and discharge my cell phone case battery than my cell phone's battery.
I don't think the 6 by itself delivers well on longer battery life promised and I still find myself chasing chargers during the day with the Otterbox. There are now other options that offer longer battery life, even though the case is thicker. I'd likely opt for those, if I had it to do over again.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 27, 2015
Hey OttoBox,
Thanks for the candid feedback on your experience with the OtterBox Resurgence. Definitely give our friendly Otters a call at 1-866-588-7269 if you’re feeling like you are not getting the full benefit from the case battery. We’ve got a team of supercharged Resurgence specialists that we can get you through to who will be able to make sure you are getting the maximum boost!
Happy Otter Adventures!
OtterBox Customer Service Team
Thanks for the candid feedback on your experience with the OtterBox Resurgence. Definitely give our friendly Otters a call at 1-866-588-7269 if you’re feeling like you are not getting the full benefit from the case battery. We’ve got a team of supercharged Resurgence specialists that we can get you through to who will be able to make sure you are getting the maximum boost!
Happy Otter Adventures!
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DunnSC
from San Diego, CA
Gender:Male
Verified Purchase:Yes
Well worth the money. Makes the iPone 6 very durable. Definitely adds some size and weight to the phone, but has a raised lip over the screen to keep it from cracking upon a drop (which I did twice without the case). The true draw is the ability to re-charge your phone when away from a cord - life saver!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com