Customer Reviews for Electrolux - 4.3 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Titanium
Customer Rating
5
makes my life better
on February 3, 2016
Posted by: shirl
from Jackson, WI, United States
I love my Electrolux washer & dryer. They clean my cloths better then my old set and faster too! We just moved and I purchased new drapes for the extra bedroom. They came in plastic packaging and of course fold lines. I put them in my dryer on perfect steam then gentle dry they came out perfict. I did not have to stand over a ironing board.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
In a word- its a lemon
on February 8, 2016
Posted by: t00tsie
from Seattle, WA, United States
I bought this washer after doing a ton of research and thought it was the great blend of function and style. It broke the 2nd day. It was fixed. It broke 5 months later. A few months after that basically every part in the washer had to be repaired. Flash forward, it is now on its 4th major repair. The person servicing it the 3rd time, just gave me a "wink" and said that this was not unexpected- and to make sure to buy the extended warranty. So yeah I've had it 2 yrs, spent a small fortune to buy it and have absolutely no confidence in the fact it will last another 2 yrs. I basically have a washer that looks great but sits dormant a whole bunch waiting for repairs. The only good thing is customer service with Eletrolux has been helpful and friendly- but it doesnt make up for the washer.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer, Online Outreach Specialist, February 11, 2016
Good morning, T00tsie, thank you for sharing your important thoughts with us. We do see where you have been in contact with our Extended Service Department and they are currently working with you on this matter. If you should have any additional questions or concerns please reconnect with them for further assistance. Kindly,
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Third time to try posting a review -
on February 18, 2016
Posted by: cjob
from Plant City, FL, United States
This is my third time to explain my saga. My other two reviews were never posted and I don't have much confidence this one will be. I am on my third washer in 8 months. Just had a sensor repaired on this unit. The first 2 units broke so thoroughly that Electrolux to their credit just replaced them. The washer is fabulous when it works. There are definitely quality control issues with their parts suppliers and in their manufacturing processes. I will most likely have to purchase the extended warranty as the longest any of the washers has run without a complete breakdown is 4.5 months. I would have expected much better. I am incredibly disappointed and the only good part is that Electrolux warranty service does do the right thing. I would have preferred a quality product.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, February 22, 2016
Hey Cjob, thank you for taking the time to share your experience and review the Electrolux Front-load Washer. We understand that you are currently working with a professional service company to restore your washer back to proper working condition. If you should have any additional questions, please do not hesitate to reconnect with us directly. Thank you, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Features
on March 21, 2016
Posted by: rachel13
from kenosha wi
I bought this a month ago and I am very pleased. Washes great so many cycles to choose from.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Was hesitant at first but WOW!
on April 26, 2016
Posted by: Fleetwoodbunny
from Hopkinton, MA, United States
I had an old top loader that I loved but it finally bit the dust after twenty years of service. I didn't want a front load, they are do different than what I was used to. All I can say is WOW. My clothing is cleaner and there's less damage to my clothes. I can use eco-friendly detergent and rarely have to pretreat. Before I purchased this new Electrolux machine I was pretreating just about everything and the clothing still looked dingy, even when I used harsh detergents. everythign is better and the environment is happy, too. Don't hesitate to purchase this appliance.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Features
on April 26, 2016
Posted by: Grif20
from Pottstown, PA, United States
I love all the features like steam clean and fresh rinse cycle. I have noticed that my clothes are not fading or shrinking since I have been use the steam clean feature.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Powerful workhorse for large families
on June 8, 2016
Posted by: RevnPadre
from Olathe, KS, United States
We have a household of 7 so the washer is always full and its always running. This one does the job and has a setting for every need--nearly unlimited combinations of temp, speed, time and steam to get your clothes clean and treat them right
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
2Yrs old and works like a champo.
on September 9, 2016
Posted by: jkhippy
from Alpena, MI
I purchased the washer and dryer in 2014 and they have been the best units that I have bought to date. I love the function and size capabilities of the load.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, September 12, 2016
Jkhippy, thank you for taking the time to share you thoughts regarding your washer and dryer. It is great to hear that you are still loving your appliances! Best wishes, Jennifer
Written by a customer while visiting electroluxappliances.com