Customer reviews from electroluxappliances.com
Electrolux - 4.3 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - White
Average customer rating
4.5
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
183
4 Stars
47
3 Stars
11
2 Stars
10
1 Star
5
92%of customers recommend this product.
(
232 out of
252)
Customer Reviews for Electrolux - 4.3 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - White
Customer Rating
5
Great clean
on January 25, 2017
Posted by: Dallas6259
from Fairfax, VA
[This review was collected as part of a promotion.] Remodeled mud room - great addition. clean and classy
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Best ever owned
on March 22, 2017
Posted by: Judee2u2
from Maxville,Mo.
[This review was collected as part of a promotion.] This has been the best washing machine and dryer set I have ever owned,gets clothes cleaner with way less soap and dries better faster all due to high capacity. Never hesitate to get this if you want superior quality that will outlast all others.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
My thoughts about this washing machine
on May 17, 2017
Posted by: LeahB123
from Knoxville, TN, United States
[This review was collected as part of a promotion.] Our last Electrolux broke so we bought another one and it has already started having some of the same issues as our last one.
I would recommend this to a friend!
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, May 24, 2017
LeahB123, I am dismayed to hear you are experiencing challenges with your new washer. We would like to hear more about what is occurring, and what we may be able to assist with. Please take a moment, at your convenience, to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). We are here for you. Your Electrolux lady, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
door wont open
on June 2, 2017
Posted by: joebuddydave
from Cleveland, Ohio, United States
[This review was collected as part of a promotion.] have it for 4 weeks and door wont open for 2nd time ist time took 4 days till appliance guy showed up.now I have to wait 5 days. not even month old and cant open door 2 times put on file if happens again gonna request new one
I would recommend this to a friend!
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, June 5, 2017
Yikes! joebuddydave, I regret any frustration and inconvenience this matter may have brought to you and your family. I have confidence that our team of authorized service providers will utilize all our resources to restore your washer to optimal performance. Our service technicians supply a time frame for us to use when scheduling service, typically it is Monday-Friday, 8 am-5 pm. Appointments are normally for the following week, and may depend upon how busy the technicians are. We do not have replacement warranties on any of our major appliances. For inquiries concerning a replacement/refund please contact the local retailer that you purchased the refrigerator from. Your Electrolux lady, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Many selections for different wash sizes
on October 23, 2017
Posted by: Tom 720
from Rye, NY, United States
One year of service with very good results. only issue is with the rubber gasket on the door which retains the soapy water and does not drain between the mid fold in the rubber causing a black mouldy stain which is difficult to remove.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
poor makes clothes smell and doesnt wash well
on November 1, 2017
Posted by: samf
from Queens, NY, United States
[This review was collected as part of a promotion.] I received as a gift in July 2017 not satisfied with the product
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, November 2, 2017
Yikes! Excess wrinkling, color transfer, or odors may develop in items left in the washer after the cycle has ended if not removed promptly, samf. To help prevent odors, mold or mildew, leave the door open for a few hours after use, or whenever the washer is not in use. Please see page 24 in your Owner’s Manual for aggressive inside cleaning instructions for severe odor alleviation. My research revealed your recent service call with Harp Home Services (631-777-1911) was successful. If you are experiencing the exact same matter, please give them a call. Our Authorized Service Providers guarantee their repairs for 60 days, and will come back out. I hope this helped! Your Electrolux lady, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on November 8, 2017
Posted by: Krp304
from Kansas City, MO, United States
[This review was collected as part of a promotion.] So far so good! About 3 months and its still washing my clothes. Ask me again in 5 years.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
FRONT LOAD WASHER
on August 20, 2018
Posted by: jon57
from Bozeman, Montana
This washer has had the drum replaced(twice), motor replaced(twice) and front electric panel in the past year. Glad I purchased the extended warranty otherwise I would have been screwed.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, August 22, 2018
Thank you for sharing your review with us, Jon57. We truly understand how upsetting this can be for you and your family. It does appear that you have been in contact with the local service provider to come out and assess your washer in its current state. If you still have a concern of sorts, please contact us at 1-877-435-3287 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting electroluxappliances.com