Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
Nice size but can be noisy
on August 21, 2016
Posted by: KansasAmy
Good size and seems to be working well, but if your fridge is not level, it will make a high-pitched buzzing noise.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 26, 2016
Hi KansasAmy, thank you for your review. I am so happy to hear that your refrigerator is working well for you. Please feel free to connect with us directly if you should have any questions. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too noisy!
on August 24, 2016
Posted by: Pmats99
from Gardena,CA
I have owned this fridge for around 2 months. It is too noisy. I live in a 1 bedroom condo and the noise is annoying. Also, the in door shelving rails are flimsy and leave a gap that allows things to slip through in the freezer and cooler. Furthermore, the shelves in the cooler do not fit right. I seems like the width of them are too small. They can shift left or right a little, not the right fit. Also, I thought the stainless steel model would be completely the stainless steel look. Only the front is. The rest is black. Yeah, I bought mine online.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 30, 2016
Pmats99, I am sorry to hear about your experiences with the refrigerator. Normal operating sounds are addressed on page 15 of the Owner’s Manual for your model. We do not offer a different door bin rail for your model, and your model only has the stainless door, I regret to inform you. Do the shelves shift so much they are falling out? Please connect with us directly for any further questions. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on August 30, 2016
Posted by: Sonny Joe
from East Aurora, NY
I bought this refrigerator 2 months ago and I'm very happy that I did.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
very poor design
on September 6, 2016
Posted by: communikay
from chico, ca
First of all the door brackets fall off and spill everything to the floor at least once a week. The shelves and brackets are very poorly designed. While shopping at a hardware store noticed they have fixed this problem however I am still left with it.
Secondly, the manual says to keep the vents clear. The vents are situated in the bottom rear of the freezer where food would be normally placed!! There is no possibility for a reasonable clearance.
Secondly, the manual says to keep the vents clear. The vents are situated in the bottom rear of the freezer where food would be normally placed!! There is no possibility for a reasonable clearance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 7, 2016
Hi communikay, thank you for sharing your valuable feedback with us regarding your refrigerator. After further review, it does appear you have spoken with one of our customer service specialist and a resolution was provided for your shelving concerns. If you should have any additional questions, please feel free to connect with us directly. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
A Fine Fridge
on September 14, 2016
Posted by: mauee
from Wilmington, NC, United States
[This review was collected as part of a promotion.] I like my new fridge, it functions adequately...the ONLY negative is that it is a bit loud when it is running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy
on September 14, 2016
Posted by: los49
from dandridge, tn
[This review was collected as part of a promotion.] I like the roomy part, stores a lot. One thing i don`t like is the handles where they meet. they should be tapered up and down instead of squared off where they meet, bumped me and my wifes head when you have to bend over to get something out of the lower part.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
very noisy
on September 14, 2016
Posted by: Lordcrow
from chillicothe, ohio
[This review was collected as part of a promotion.] the first one I bought was very noisy and made weird grunting sounds, so I had it replaced with the same model. this one is still noisy but doesn`t make the grunting sounds. the one good thing about it is that its plenty big enough just wish it was quieter! for the money I spent on it I wouldn't recommend.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2016
Lordcrow, I regret to hear that your refrigerator is frustrating you in this way! Pager 15 of your Owner’s Manual goes over the normal sights and sounds you will experience with your refrigerator. If you have any questions, please reconnect with us directly. Cordially, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice and Big
on September 14, 2016
Posted by: Like
from New York, NY, United States
[This review was collected as part of a promotion.] I bought this to replace a 27 yr old model. Nice spacious interior. I miss the bins in the freezer section, so I will buy some plastic ones to organize. It is much more quiet than the old one, but I do hear a clicking sound once in awhile that I did not hear on my old one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com