Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
stainless steel fridge
on September 1, 2015
Posted by: My SS Fridge
I bought this product about 2 months ago, got a great deal on a great product no complaints, looks good, works even better, would recommend this product
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average
on September 16, 2015
Posted by: Trickyreedy
from Manteca, CA
This refrigerator is average. My bread go moldy but my water is cold. I've turned up the temperature but I still loose food. Freezer is fine. I am not the best person to ask for a review.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative , September 24, 2015
Hello, Trickyreedy! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly , Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Stands By Their Products
on September 24, 2015
Posted by: gailb
from Orlando, FL, United States
I first Frigidaire arrived and after three days it didn't get cold. I called the company and described the problem and they said that we would be receiving another refrigerator.
Within four days another unit arrived and this one worked like a charm!
Within four days another unit arrived and this one worked like a charm!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the space provided
on September 24, 2015
Posted by: Moni
from Queen Creek, AZ, United States
I bought it 2 months ago and I rally like how it works, how it warns me when the door has been open for a long period of time
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Complaint
on October 15, 2015
Posted by: JS SOLT
from Arlington, OH, United States
Vegetable drawers won't line evenly and close completely. Can't level enough so the refrigerator doors shut properly on their own. No light in freezer. In door shelves are very unhandy and items fall out when door shuts hard. Sorry but thanks for letting us vent our feelings. John
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 23, 2015
Hi Johnny S. We regret to hear you are not enjoying your recent purchase. You may find that rubbing the crisper drawer edges with wax paper will allow them to glide easier and alleviate the friction you are experiencing. We would like to recommend that you review the installation instructions on page 4 & 5 of your owner’s manual for assistance in leveling your refrigerator doors. Make sure refrigerator is level side to side and tilted about ¼ inches back allowing your doors to close. If you continue to experience concerns with these areas please contact us directly for additional assistance. Kindly –
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped cooling after 4 days
on October 15, 2015
Posted by: Vinewhisperer
from Rancho Cucamonga, CA, United States
Very discouraging, not to mention that a technician was hard to find to fix it, and then they could not come for a week. Once they did show up, they needed to order parts, which took more than a week to come in. Finally, a few weeks later, it may be working again. So much for a brand-new refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 17, 2015
Hi, Vinewhisperer! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. Your feedback plays a very essential part in Frigidaire’s strive to be the best home appliance company in North America. I am confident our authorized service provider will resolve your no cool issue in a timely manner. Please contact us directly if we can be of any further assistance. Thanks again, for choosing the Frigidaire Brand family. –Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
4
good Features, but
on October 16, 2015
Posted by: Graype135
from Whittier, CA, United States
I bought this model as it was the same more old one that lasted for many years. This new one makes a start up noise as if the motor or fan will go out soon. Not sure that it will last for it's one year warranty. Other that the quirks of this particular item, I recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Plenty of room
on November 12, 2015
Posted by: Geary41
from Hayden, Idaho, United States
It has filled the need for more space in a small area
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com