Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
4
Sleek design good cooking controls .
on June 14, 2020
Posted by: Hbenally29
[This review was collected as part of a promotion.] Good design, good bake/ roast controls. Cooks good and food tase great.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on June 23, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] This fridge is less than two years old and every interior piece has broken on it. The plastic shelf holders, the plastic drawers. The plastic drawer holders etc. No wonder it has been discontinued.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 7, 2020
Hello, Chris Martin!
Thanks for bringing your concerns to our attention. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
Thanks for bringing your concerns to our attention. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Horrible
on July 3, 2020
Posted by: Monique1202
[This review was collected as part of a promotion.] This fridge is so pretty but everything inside broke with in the first 5 months I bought it. The side handle always falls when opening the door. I am trying to buy replacement parts but now this fridge is discontinued.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 16, 2020
Hello, Monique1202!
We are not pleased to learn you had that experience with the refrigerator. Replacement parts can be purchased from Frigidiare.com or by calling customer service at 800-374-4432. I would love to make sure your concerns are addressed, please be on the lookout for an email from us shortly.
Bianca
We are not pleased to learn you had that experience with the refrigerator. Replacement parts can be purchased from Frigidiare.com or by calling customer service at 800-374-4432. I would love to make sure your concerns are addressed, please be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very poor door shelf
on July 7, 2020
Posted by: SidVogel
This refrigerator came new in my home 3/2018. Has not been that long. All the door shelves have cracked. The lightbulb went out and we cannot find a replacement. Not one small appliance bulb has worked once twisted in. Was thinking we could order parts but just found out this particular refrigerator has been discontinued. Also our microwave and dishwasher have already needed to be replaced. I would never purchase another of this brand again.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 21, 2020
Hello, SidVogel!
Thanks for taking the time to provide your feedback. I did some research and was able to confirm parts are available for your model. Parts can be purchased on Frigidaire.com, via chat on the website, or by calling us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. I did some research and was able to confirm parts are available for your model. Parts can be purchased on Frigidaire.com, via chat on the website, or by calling us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com