Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
1
Serious disappointment with the freezer door
on October 24, 2017
Posted by: BadFreezerDoorSeal
from Nashua, NH
We recently purchased this unit, but after a couple of months the freezer door refused to stay shut when we closed the bottom refrigerator door.
The closing of the lower door caused the freezer door to pop open, thereby allowing the cold air to escape and (more importantly) allowing the warm, moist room air inside the freezer. This resulted in considerable amounts of frost to quickly build up in the freezer, making things a mess.
Clearly, the seal used on the freezer door is not properly designed. After some research on the topic, we found that we are not alone in having this problem. Given how many people have experienced this problem, it makes us question the product quality testing by Frigidaire for their other products.
We are truly disappointed by this kind of problem in which a critical and well-understood product part would fail so easily. This does not make Frigidaire look good at all, and unless we can somehow find a solution to this problem, we will not be purchasing any Frigidaire products in the future.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 26, 2017
Oh no, BadFreezerDoorSeal! I hate to hear that this has happened. Please take a moment to reconnect with us. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2017
Posted by: Josie02
from Tampa, FL, United States
I bought this about three months ago and love it, very roomy inside !!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
great
on October 24, 2017
Posted by: boogyman
from Decatur, IL, United States
had it for a month or so with no issues yet,our 24 year old ge was slowly going and this was a reasonable replacement for are budget
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Serves its purpose
on October 25, 2017
Posted by: last 1 buck
from New Castle, DE, United States
Purchased as an extra refrigerator for my laundry room. Seems to serve its purpose. Purchased an ice maker kit and seemed pretty easy to install. For the price i think it is a great deal.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent frig
on October 25, 2017
Posted by: tisa48
from Fayetteville, NC, United States
I like the size, but it is noisy and the plastic is cheap.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!!
on October 25, 2017
Posted by: Kimberdawn66
from Covington, VA, United States
I had to buy a refrigerator in a hurry because mine was going out I had owned Frigidaire products in the past and had really good luck with them
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
works great
on October 26, 2017
Posted by: Everett
from St Anne, Illinois, United States
what I want is a refrigerator that will fit the cabinet opening and will work great and I got it in this refrigerator
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Glad I got a good deal on it
on October 29, 2017
Posted by: AlisonB
from Boulder, CO, United States
The refrigerator is just ok.
It is roomy compared to my former fridge. I like the big door shelves for milk and juice.
It can be a bit loud at times. It can get too cold in the bottom. I have to be careful where I store my veggies so they don't get iced over.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 31, 2017
Thank you for sharing your feedback with us, AlisonB. I recommend checking your Owner's Manual (page 18) for your refrigerator's normal operating sounds. I also recommend adjusting the humidity controls on your crispers to prevent your vegetables from freezing. I hope this helps. Please feel free to reconnect with us should you need additional assistance. Kindly, Courtney
Written by a customer while visiting frigidaire.com