Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
4
Great value!
on August 16, 2017
Posted by: Heather3
from Cleveland, OH, United States
[This review was collected as part of a promotion.] I had this installed over a month ago and it has been great so far! It keeps everything super cold even when it's not on the coldest setting.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer issues
on August 17, 2017
Posted by: 8584vaklav
from Monroe, NC, United States
[This review was collected as part of a promotion.] I bought this about a month ago. Compared to my previous, slightly smaller capacity, side-by-side, the freezer is smaller and the fridge is larger. So there was not enough room (and no special place to put) an ice cube tray like we had in the old side-by-side. Other than this, the new unit is working out well. (I should add when we close the fridge door, the freezer door sometimes opens just enough to leak cold air. So we need to close the fridge door slowly.)
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2017
Hi 8584vaklav!
Thank you so much for your review. It is greatly appreciated. Some tips that can possibly alleviate your door matter, is to make sure there are no obstructions preventing the door from fully closing and to make sure the refrigerator is leveled. Also, closing the door too hard, can possibly cause the door to pop slightly open.
Should these tips not resolve your matter, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com.
Best-CiCi
Thank you so much for your review. It is greatly appreciated. Some tips that can possibly alleviate your door matter, is to make sure there are no obstructions preventing the door from fully closing and to make sure the refrigerator is leveled. Also, closing the door too hard, can possibly cause the door to pop slightly open.
Should these tips not resolve your matter, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com.
Best-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my frig
on August 18, 2017
Posted by: Ssand517
from Savannah, GA, United States
[This review was collected as part of a promotion.] We bought this refrigerator as a second refrigerator and it is extremely energy efficient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nightmare worst experience I ever had
on August 18, 2017
Posted by: Yj22568
from Lathrop, CA, United States
[This review was collected as part of a promotion.] I bought the refrigerator in February didn't get till march it broke down in July . The repair guy came out 3xs and it's still not working they tried to patch the leaking hoes of a brand new appliance
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 22, 2017
Oh no, Yj22568! I hate to hear that you are having so much trouble with your refrigerator. After reviewing your account, I see that you have been working with a Corporate Manager, and he will be in contact with you shortly to provide an update on your case. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on August 19, 2017
Posted by: Ccccccccccccc
from River Ridge, LA, United States
[This review was collected as part of a promotion.] Very disappointed in how much noise it makes. Had no idea refrigerators would be that noisey when they are new. Had I known, I would have chosen another brand.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 22, 2017
Hi Ccccccccc, thank you for your review. On behalf of Frigidaire, I sincerely apologize for any inconvenience the noise concern with your refrigerator may be causing you and your family. I welcome you to view the "Normal Operating Sounds and Sights" of your refrigerator in your Use and Care Guide on page 18. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 20, 2017
Posted by: Holabaughcr
from PA, United States
[This review was collected as part of a promotion.] Great fridge! Lots of space, nice looking. Easy to clean and maintain. Energy efficient
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 21, 2017
Posted by: Used 2 B New
from Bentonia, MS
[This review was collected as part of a promotion.] Features I like include shelves that pull out so I can see what is in the back, large holders in the door to accommodate bigger bottles of condiments,
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 21, 2017
Posted by: helmut89
from Philadelphia County, PA, United States
[This review was collected as part of a promotion.] I bought this about a month ago and am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com