Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
1
HORRIBLE PRODUCT - STAY AWAY
on February 8, 2017
Posted by: Verified Purchaser
This is a horrible refrigerator and I would tell anyone and everyone to stay away. The top freezer does not work properly. It never worked (just bought the refrigerator a couple of months ago). I had multiple repair person come out supposedly swap parts but it functions just like a cold refrigerator only (does not freeze ice cream products). One repair-person said he added insulation to the thermostat and then I had the company tell me that the refrigerator comes with the insulation. Horrible experience with the purchase - only headaches about what to do, how to fix it, and upset about having spend the money on the product when it does not deliver the basic function (namely, freeze in the freezer!) when it is still brand new.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2017
Hey Verified Purchaser, if your refrigerator is located where the ambient temperature drops below 55°F, you may experience freezer temperature problems. We would be more than happy to assist you with obtaining a garage kit that would enable the refrigerator to operate in temperatures down to 34°F. Should you have any questions, please reconnect with us directly by calling Mon-Fri 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
It is a nice looking refridge
on February 9, 2017
Posted by: john g
from Douglas, MA, United States
[This review was collected as part of a promotion.] I bought this 10/5/2016 and the ice maker is not making ice again.
ice freezes together in clumps if you don't use it fast enough. Removed ice bin, set auger properly NO ice. Messed with for several days and started making ice.
Month later same issue but will not make ice..... Frustrated will call for service
ice freezes together in clumps if you don't use it fast enough. Removed ice bin, set auger properly NO ice. Messed with for several days and started making ice.
Month later same issue but will not make ice..... Frustrated will call for service
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 13, 2017
Hey john g, sorry to hear about your frustrating ice maker experience. Please check your freezer temperature, it should be between 5° and -2°F for the ice maker to function as designed. Should you need further assistance, please reconnect with us directly by calling Mon-Fri 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great garage fridge !
on February 15, 2017
Posted by: Pete1968
from Sarasota, FL, United States
[This review was collected as part of a promotion.] I bought this for my garage works great so far. Only issue is the wire shelves are not strong enough so the only wire shelve in the freezer has bowed down
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much room!
on February 15, 2017
Posted by: Robntob
from Coldwater, MI, United States
[This review was collected as part of a promotion.] I bought this last month. It has so much room. Love all the compartments. Also bought a washer, dryer, and dishwasher. Very satisfied with all of them!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrig
on February 15, 2017
Posted by: MaryKH
from Eagle River, WI, United States
[This review was collected as part of a promotion.] Very happy with our new frigidaire we purchased for our cabin!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy but roomy
on February 15, 2017
Posted by: Mrholdum
from Fort Pierce, FL, United States
[This review was collected as part of a promotion.] It runs very noisily all the time. We asked place where we bought it from and clerk says because of new freon it will run that way. It is very roomy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 16, 2017
Hey Mrholdum, I would like to reassure you regarding your refrigerator running all the time. Most new refrigerators are designed to save energy, they are equipped with low energy consumption fans and compressors. These refrigerators will run most of the time and only stop when a defrost cycle is needed to thaw ice buildup in the freezer. Less start-ups save energy, and money. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean & Sleek Design
on February 15, 2017
Posted by: Hungry Office
from New Jersey
[This review was collected as part of a promotion.] Loving my new fridge. I bought it for my new office, so it's getting a lot of use. People opening and closing it all day long--probably more than it would have been opened in a home. So far so great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Large
on February 15, 2017
Posted by: Barbaro
from Lexington,KY
[This review was collected as part of a promotion.] A month old now. So much space I'm losing food. Have been very satisfied with the performance and the well lit interior. The new ice maker is terrific although it is louder than expected compared to the quietness of the refrigerator. So glad to have my new Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com