Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
on January 18, 2017
Posted by: LarryV
from Exeter, RI, United States
We like the looks, color and size however we are havong freezer problems. Ice is soft and bread is not freezing even at coldest setting. We have a service company working with us at the moment. He said he has seen this problem before with this company and GE as well. Right now we are waiting for a rehab kit. From here we'll see how it goes
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 25, 2017
Hey LarryV, once your service call is completed, please reconnect with us and let us know how it went. Please call our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does its job well
on January 18, 2017
Posted by: splash
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] I am happy i bought this fridge. It is easy to use. Nice looking and keeps the food cold.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new fridge!
on January 18, 2017
Posted by: Goldy
from Flint, Michigan
[This review was collected as part of a promotion.] I thought it would not be feasible compared to the large stainless steel frig I had. But this frig is more than enough room for my son and I. Easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy and great functionality.
on January 19, 2017
Posted by: Working Bee
from Pittsburgh, PA, United States
[This review was collected as part of a promotion.] Really a nice product...happy to have purchased and happy with performance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 19, 2017
Posted by: joanheil
from Salem, NJ, United States
[This review was collected as part of a promotion.] I love the first Frigidaire so much I got another one like it. I now have 2 Frigidaire refrigerators. I needed a second fridge and decided to get one like the one I already had. I put the "old" one down in the basement and put the "new" one in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
FREEZER TEMP!
on January 19, 2017
Posted by: cherneumann
from Long Beach, CA, United States
[This review was collected as part of a promotion.] I have had this for a week. I bought it specifically because it was "garage-ready" - I live in So.Cal, so temps don't get that cold. However, my freezer is registering at 6-14 degrees F! that's just wrong!
...wish my old fridge hadn't died, because it could HANDLE IT! never a problem. and I don't understand why!
...wish my old fridge hadn't died, because it could HANDLE IT! never a problem. and I don't understand why!
I will be contacting customer service. this is ruining my frozen food.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 24, 2017
Hey cherneumann, the minimum operating temperature of a refrigerator that is garage ready (or that has a garage kit installed) is 34 degrees Fahrenheit. Once the ambient temperature drops below 55°F, please adjust the freezer control to the coldest setting to improve performance. When the ambient temperature gets below 34°F, the refrigerator will not run at all. So eventually the temperature in the freezer and the fresh food section will become the same as the ambient temperature. So let’s say the ambient temperature has been around 25 degrees for some time. This would mean that the temperature in both sections would be close to 25 degrees. 25 degrees is too cold for the fresh food section and food will start to freeze. 25 degrees is not cold enough for the freezer and things will start to thaw. Should you have any questions, please reconnect with us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on January 19, 2017
Posted by: MCMBC
from Little Rock, AR, United States
[This review was collected as part of a promotion.] I bought for business over 6 months ago. Very good product. Very spacious and good lighting.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frigidaire refrigerator
on January 21, 2017
Posted by: Trisha in Ga
from ATL
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator, roomy, looks good.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com