Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(1,356 Reviews)
Rating breakdown 1,356 reviews
5 Stars
661
4 Stars
421
3 Stars
137
2 Stars
61
1 Star
76
83%of customers recommend this product.
(
1,080 out of
1,302)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
Very nice!
on October 14, 2016
Posted by: SR09
from Wyandotte, MI, United States
[This review was collected as part of a promotion.] We bought our Frigidaire 6 months ago. The look, the storage and overall performance is great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great extra fridge for a family
on October 14, 2016
Posted by: TheFamilyC
from Dallas, TX, United States
[This review was collected as part of a promotion.] We were looking for a medium size fridge for the garage that could stand up to Dallas heat. Working great so far!
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 15, 2017
TheFamilyC, thank you for sharing your refrigerator review with us. You mentioned the Dallas heat, if the temperature rises above 110°F, the compressor will not be able to maintain proper temperatures inside the refrigerator (page 16 in your Owner’s Manual). Should you have any questions, please don’t hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent Fridge
on October 14, 2016
Posted by: rmrcpa
from New York
[This review was collected as part of a promotion.] Our first fridge had so many problems within two months they replaced it! The second one so far is okay except it has the worse ice maker I have ever seen. It is absurdly noisy and the ice spits out like it was shot from a canon. What's good about? The no finger print surface is great and the freezer draw is very good.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 21, 2016
Good morning, rmrpca! Thank you for sharing your refrigerator review with us. I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 8am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you can have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quit working after 2 & 1/2 months, still not fixed
on October 14, 2016
Posted by: Dangerous Dan
from Ky.
[This review was collected as part of a promotion.] Never buy a Frigidaire again...tell my friends! Terrible!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 20, 2016
Dangerous Dan, I can only imagine how frustrating this experience has been for you. Our records indicate that our Authorized Service Providers are working diligently to return your refrigerator to fully functional status, so we can regain your confidence and trust. Please don’t hesitate to reconnect with us directly if we can be of any further assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fingers crossed!
on October 14, 2016
Posted by: Jrsr
from New Jersey, United States
[This review was collected as part of a promotion.] We purchased this as a second refridgerator for our garage. Our previous refridgerator worked perfectly except for during the winter at which time, the freezer would not work. We purchased this one as it claims to be garage-ready. So as I say, fingers crossed, as the winter months approach.
Response from frigidaire.comBy Ruth, Social Media, October 20, 2016
Jrsr, thank you for choosing to become part of the extended Frigidaire family! Your refrigerator is garage ready. The minimum operating temperature of a garage ready refrigerator is 34 degrees Fahrenheit. When the ambient temperature gets below this, the refrigerator will not run at all. So eventually the temperature in the freezer and the fresh food section will become the same as the ambient temperature. So let’s say the ambient temperature has been around 25 degrees for some time. This would mean that the temperature in both sections would be close to 25 degrees. 25 degrees is too cold for the fresh food section and food will start to freeze. 25 degrees is not cold enough for the freezer and things will start to thaw. Things such as meat and ice-cream must be around 0 degrees to stay frozen but things that would be in the fresh food section such as water, soda, beer, eggs or milk will start to freeze at 32 degrees. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on October 14, 2016
Posted by: Gretchir
from NY, United States
[This review was collected as part of a promotion.] I bought this about a month ago and it It the noisiest fridge. Also ice on freezer wall despite adjusting temperature.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 20, 2016
Hey Gretchir! Thank you for sharing your feedback with us. I recommend making sure that the freezer door is closing and the gasket is sealed properly. I also recommend checking your Owner's Manual (page 15) to make sure that the sounds that you're hearing are not part of the refrigerator's normal operation. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/807876504en.pdf. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basic and efficient
on October 14, 2016
Posted by: Msvonduck
from Sarasota, FL, United States
[This review was collected as part of a promotion.] Love the espace and features it offers for the cost
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
It was the perfect size for what we needed it for.
on October 14, 2016
Posted by: ghgoynes
from Doddridge, Arkansas
[This review was collected as part of a promotion.] We were in a desperate need of a new refrigerator the old one was wore out which was by the way a Frigidaire that has been working for over 25 years. It is the perfect size and has plenty of separate storage. I am looking forward to another 25 years or more with this unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com