Customer reviews from frigidaire.com
Frigidaire - Gallery 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Average customer rating
4.6
(499 Reviews)
Rating breakdown 499 reviews
5 Stars
344
4 Stars
117
3 Stars
23
2 Stars
12
1 Star
3
95%of customers recommend this product.
(
457 out of
479)
Customer Reviews for Frigidaire - Gallery 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
5
Knobs stainless steal came off while cleaNing
on October 11, 2016
Posted by: Tony34
from Staten Island, NY, United States
While routinely cleaning the burner knobs , the stainless steal finish easily came
Off On a portion of one of the knobs so what you see is all white now and i do not remeber scratching it, how can i go about replacing this knob? and how costly is it do so, fggf3035rf is the model number,
Off On a portion of one of the knobs so what you see is all white now and i do not remeber scratching it, how can i go about replacing this knob? and how costly is it do so, fggf3035rf is the model number,
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 14, 2016
Hey Tony34! Thank you for providing your feedback. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cook top imperfections
on September 23, 2016
Posted by: LMS14
from MN, United States
[This review was collected as part of a promotion.] This will be our 3rd stove that has issues.the black paint finish develops what looks like spills on the stove,like omething coming r
Through the paint.you can feel ridges when you run your hand over it.I like the look of the stove but am dissatisfied with the same problem occuring.at this point we will be asking to replace with another gallery finish gas stove to match our appliance set hopefully this will not happen with a different model. Has anyone else experienced this? Can't Beleven that mfg.hasn't contacted us personally with this many times and same problem
Through the paint.you can feel ridges when you run your hand over it.I like the look of the stove but am dissatisfied with the same problem occuring.at this point we will be asking to replace with another gallery finish gas stove to match our appliance set hopefully this will not happen with a different model. Has anyone else experienced this? Can't Beleven that mfg.hasn't contacted us personally with this many times and same problem
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 7, 2016
I hate that this has happened to you, LMS14. Have you noticed the flames coming over your pot(s) while in use? I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (LMS14)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your range’s model, serial number, date of purchase, and pictures showing the range. Please also include a brief description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on September 22, 2016
Posted by: Mcaron
from Louisiana, United States
[This review was collected as part of a promotion.] I bought this product a month ago, and it works like a charm! Plenty of burner room! So far it's a great stove, one of the best I had
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this range!
on September 22, 2016
Posted by: AnnekeA
from Arkansas, United States
[This review was collected as part of a promotion.] There's nothing I don't love about this range. My baking/roasting turns out great and the five burners of varying BTU's are so handy. The smudge proof stainless steel really IS smudge proof. The only thing that I would be sure to tell people is that if you are planning on converting to LP (propane), it DOES NOT come with a conversion kit (not matter what folks tell you on the phone).
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dependable even cooking on stovetop
on September 19, 2016
Posted by: CookinwGas
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] Great convenience with 5 burners, and easy clean up of surface. I am very happy with my purchase. Nice large oven capacity for my roasts and of course the convection works well for two racks of cookies at one time. With the Holiday's approaching soon, I am sure to have better production of my cookie's and favorite cheesecakes. I have already had cakes and pies done perfectly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 18, 2016
Posted by: Lee627
from Pittsburgh, PA, United States
[This review was collected as part of a promotion.] The five burners are handy and wonderful when cooking for a family. The oven cooks evenly and fast. I would definitely recommend this range.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
NOT AS EXPECTED
on September 18, 2016
Posted by: JECO
from Pennsylvania, United States
JUST TOOK DELIVERY OF THE NEW GAS RANGE. AT THE STORE I NOTED IT WAS PROVIDED WITH A BROILER BURNER AS THAT WAS AN ITEM WE USE. AFTER IT WAS INSTALLED AND THE DELIVERY MEN LEFT WE ANXIOUSLY CHECKED OUT THE STOVE ONLY TO FIND OUT THAT A BROILER PAN IS "NOT" PROVIDED. WHY WOULD A RANGE BE EQUIPPED WITH A BROILER BURNER WITHOUT A BROILER PAN?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 27, 2016
Hey JECO, thank you for your recent purchase. I certainly apologize for your recent inconvenience. If you would please refer to page seven, position numbers twenty-six and twenty-seven of your Owners Manual, you will see that your broiler pan and its insert are considered optional accessories. They are not automatically included with the purchase of your range. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 17, 2016
Posted by: Brn boy
from Des Moines, IA, United States
[This review was collected as part of a promotion.] I bought it a month ago and the oven stop working .
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 27, 2016
Hey Brn boy, thank you for sharing your situation with us. We apologize that your range is not working properly. After review, I notice that service was complete Sept. 8, 2016. If you should still have questions, please contact us directly. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com