Customer reviews from frigidaire.com
Frigidaire - Gallery 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Average customer rating
4.6
(499 Reviews)
Rating breakdown 499 reviews
5 Stars
344
4 Stars
117
3 Stars
23
2 Stars
12
1 Star
3
95%of customers recommend this product.
(
457 out of
479)
Customer Reviews for Frigidaire - Gallery 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
5
Good old cooking with gas!
on March 15, 2017
Posted by: MrsC195
from Columbia, SC, United States
[This review was collected as part of a promotion.] Moved to SC 16 years ago from NJ and have hated cooking on an electric range! Had the opportunity to convert to gas cooking when I moved to a different area. I absolutely love this range. Have had it about a month and so far, I have no complaints! Looks beautiful in my kitchen and the meals I've cooked have come out as perfect as I can cook them. St. Patrick's Day this weekend, so corned beef and cabbage are on the menu. I now enjoy cooking and baking again!! Than you Frigidaire for a quality product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 13, 2017
Posted by: dareece
[This review was collected as part of a promotion.] i have this range about 1 1/2 years. Very early after my purchase some liquid spilled over onto the oven door and entered between the vents at the top. we tried to dry it out but in the end the door is rusted around the glass front and ant the base of the door where the liquid probably settled. We were not able to get any assistance from our supplier. The door is quite unsightly and I am wonder if I can purchase a door to replace same. We also had a problem with the large front burner;
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 15, 2017
Hey dareece, thank you for taking the time to share your range experience with us. We would be more than happy to aid you in the quest for a new door. We carry replacement parts for up to 10 years from date of manufacture. Please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287 for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 7, 2017
Posted by: karly
from Douglasville, GA, United States
[This review was collected as part of a promotion.] i bought it 3 months ago and i am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
low end, adequate but not durable.
on February 25, 2017
Posted by: imssssss
from New York, NY, United States
nice cook top, poor quality racks - very flimsy. would recommend upgraded model or different brand. bulb burned out in 6mos. hard to change
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, March 9, 2017
I hate to hear about your range experience, imssssss. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your range's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. Have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
great choice
on February 23, 2017
Posted by: robbs09
from texas
[This review was collected as part of a promotion.] I am very happy that i bought this gas range....just what i was looking for.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Range Disappointment
on February 22, 2017
Posted by: Peggy 029
from Toms River, New Jersey, United States
[This review was collected as part of a promotion.] My husband and I purchased this New Range and less than one month had to have a service man come out to service appliance. Not very happy that this had to occur, not understanding why fit the price we paid I should have at least been able to use without calling in for a service appointment after two-three weeks. This has put a bad taste in my mouth for the brand we purchased out of four appliances purchased all same make Frigidaire I had to have two appliances serviced within a month..
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, March 6, 2017
Oh no Peggy, I really hate to hear that you are unhappy with your new purchase. However, I am glad that your warranty coverage was able to successfully take care of that particular matter for you. Should you need any further assistance, please do not hesitate to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely awesome range
on February 22, 2017
Posted by: Kim321
from New Orleans, LA, United States
[This review was collected as part of a promotion.] My husband and I just recently completed a renovation on a house we purchased. We downsized and needed a smaller range for out kitchen. This Frigidaire range was the perfect solution. Simply love the quick bake convection oven. It's smudge proof stainless steel surface was an option that helped sell me on it. Living in Louisiana I use the power burner for guick small seafood boils for my husband and I. The slow simmer burner is also perfect for cooking my red beans on a Monday. Can't forget about the continous corner to corner grates which enables you to slide pots easily around and keep things warm also. I'm so pleased with our purchase. In fact it's my favorite range purchase ever. Also the self cleaning oven is the bomb.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really like the convection feature
on February 22, 2017
Posted by: Pat54
from North Ridgeville, OH, United States
[This review was collected as part of a promotion.] We upgraded slightly to get this model in our new home and are glad we did. Using the convection feature saves time while baking and improves the texture of foods and baked goods.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com